Cybercriminals now use AI to create near-perfect fake hotel websites and social profiles, targeting guests' payment information and staff credentials. Beyond immediate financial losses, these attacks destroy long-term brand trust and loyalty. Defense requires a multi-layered approach: monitoring for look-alike domains, securing email via authentication protocols, and training employees. Ultimately, a collective "community shield" approach is necessary to outpace these evolving and dangerous digital threats. READ MORE

Hotel lobby bars have become important touchpoints for global travellers seeking experiences that help them feel connected to the destination. Many hotels are turning lobby bars into cultural touchpoints through local spirits, and moving away from predictable menus and standardization. A thoughtful balance between familiar options and regional storytelling helps create a sense of place, shape first impressions, and build genuine connection. READ MORE

Mill Falls Resort Collection features four historic, distinct resorts woven throughout Meredith, New Hampshire, each offering a unique lakeside experience along Lake Winnipesaukee. With resort-wide renovations completed in January 2026, the refreshed properties blend coastal-modern design with New England charm. Shared amenities, dining, and activities create a seamless, restorative retreat in this beloved lakeside village. READ MORE

Employee behavior is a direct driver of revenue, reputation, and long-term performance in hospitality. Human Resources plays a pivotal role-not as a support function, but as a strategic force that selects the right people and prepares them to think and act business-first. When HR aligns with operational reality, employees move beyond task execution and begin making decisions that strengthen execution, elevate service, and drive measurable business results. READ MORE

Supply chain management can influence the business of hospitality, sustainability practices, and specifically consumable product supplies. Themes such as "buy local or farm to table" connect purchasing to reduced transportation distances, resulting in cost savings relating to factors like order size and levels of scope and service. This article will examine aspects of supply chain management systems and their impact on business and education. READ MORE