Having a solid foundation in place helped Avani, a Minor Hotel Group brand, to quickly roll out a range of enhanced safety and hygiene measures when the pandemic hit. Many months on, it has launched a number of new initiatives, while many of its hotels are re-imaging traditional hotel experiences altogether. READ MORE

The pandemic has forced changes in many areas of our lives, including how we experience travel and hospitality. Hoteliers and other hospitality providers have had to pivot and innovate, just to be able to survive. While introduced during adverse circumstances, these changes that include greater use of technology and a more concerted effort to focus on the well-being of the human workforce, are actually contributing to the betterment of our industry. READ MORE

As hotels reopen and begin to resume business, the effects Covid has had on the Food & Beverage world present new challenges. Hotels are working to balance product shortages, price increases and unpredictable deliveries while remaining committed to delivering a consistent, quality guest experience. Successfully adapting to these changes requires creativity, planning, flexibility and stronger interdepartmental collaboration. READ MORE

Before the pandemic, the lines between restaurant, grocery, and Consumer Packaged Goods (CPG) were blurring, and COVID further accelerated this trend, changing how they shopped, cooked, and even ate. Stefan Read from Jackman offers insight into how consumer needs and expectations have changed, and what restaurants can do to successfully embrace growing trends in the food industry. READ MORE

Hotel lawyer Guy Maisnik discusses how hotels can create high-quality food and beverage programs while maintaining profitability. He explores the challenges hotel owners face when determining a food and beverage strategy, the legal and business issues that should guide management in navigating the post-pandemic marketplace, and whether a third party should be engaged to handle F&B. READ MORE


More from our online Library Archives...

James Houran

Psychology says that decision-making is complicated by a "speed-accuracy" trade-off. This issue becomes more salient as the post-pandemic "rebound and recovery" period approaches. Many organizations will need to increase their talent bench-strength quickly to meet pent-up demand. New psychometric research and AI-technologies confront the traditional trade-off by facilitating more efficient and effective hiring decisions than ever possible before. READ MORE

Stacey Oliver-Knappe

Are you challenged onboarding new employees or keeping current employees trained on evolving information? Do you struggle how to upskill staff to maintain high guest service levels? This article simplifies the training function to teach any leader workforce learning tactics and strategies to continue staff develop. I am confident you can do this, and do it well, with these ideas. READ MORE

Coming up in March 1970...