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Sustainability in hospitality must extend beyond intention to create measurable impact. In this executive perspective, Brandon Miller, General Manager at McKibbon Hospitality, responsible for AC Hotel Asheville Downtown, outlines five practical ways hotels can embed sustainability into daily operations. From data accountability to procurement strategy, he explains how leadership ownership transforms environmental goals into disciplined operational performance. READ MORE
AI is reshaping how travelers choose where to stay and how hoteliers select the technology that powers their operations and revenue strategy. In this new environment, earned visibility directly influences opportunity, and public relations has become a key revenue driver. This article shares how hospitality brands can strategically leverage PR to increase AI search visibility and strengthen their competitive position. READ MORE
Operational audits can be a powerful diagnostic tool for hotel and resort owners seeking to improve property performance. But if done the wrong way, they remain expensive exercises that deliver little value. In this article, we look at what audits should assess, how they should be planned and executed, and how findings can be put to work effectively. READ MORE
Co-Founder and Managing Partner of Oliver Hospitality, Ethan Orley, shares insight into the brand's expanding portfolio, its two most recent property additions, and three developments on the immediate horizon. With plans to grow at a cadence of two to three hotel projects per year, Oliver Hospitality remains committed to revitalizing historic buildings and deepening ties with the communities they serve. READ MORE
Hotel booking isn't what it used to be. Travelers are overwhelmed, skeptical of perfect reviews, and craving real validation. They trust messy UGC, influencer signals, and increasingly, AI trip planners. Discovery now happens in micro-moments, and even small booking friction can cost you the sale. The takeaway: be specific, be authentic, and make reserving so easy guests don't hesitate. READ MORE
The "12 Days of Seasonal Health" article emphasizes the importance of supporting employees during the stressful holiday season. It suggests strategies like providing mental health resources, flexible schedules, and recognition. Other ideas include offering nourishment, organizing charity events, and incorporating exercise. These initiatives foster a caring workplace culture, reduce stress, and promote employee well-being, ensuring holiday cheer and productivity.
READ MOREDiscover how New York state's, "Freelance Isn't Free" Act is reshaping the hospitality industry in "Hospitality's New Guest: Embracing New York's 'Freelance Isn't Free' Act." Learn about the numerous restrictions and requirements this new law imposes on all businesses in the state - including those in hospitality - that utilize freelancers and/or independent contractors, and how to adapt to these new regulations.
READ MOREAs AI accelerates remote work, digital nomads are reshaping the global workforce and the travel industry. This article explores the evolving digital nomad culture, its impact on organizational structures, social policy, and entrepreneurship. Discover how forward-thinking leaders, local governments, and startups can turn the rise of mobile professionals into a powerful engine for innovation and sustainable growth.
READ MOREWithin the evolving hospitality industry, boutique and independent hotels gain acknowledgment for their unique, personalized guest experiences. Amidst the prevalence of online booking platforms and intense competition, hotels must distinguish themselves while prioritizing smooth booking and guest satisfaction. To overcome these hurdles, boutique and independent hotels leverage technology and strategic partnerships with vendors, refining their online booking methods and operational efficiencies.
READ MOREThe Caribbean hotel market is rebounding post-pandemic, with steady growth in occupancy rates, ADR, and RevPAR across major islands. Luxury and all-inclusive segments lead performance, fueled by increased air arrivals and heightened traveler demand. Sustainability, technological innovation, and immersive boutique experiences are key trends, while regulatory, climate, and cost challenges persist. Overall, the region remains a resilient, attractive investment destination.
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