Regardless of the changes it has gone through, the all-inclusive industry still remains the last frontier, to be explored and conquered by the major hotel brands. There are still many obstacles to be overcome, but winds of change are blowing, and very soon we will see dramatic changes in the segment. David Camhi, partner and attorney at Berger Singerman law firm provides some insight... READ MORE

The COVID-19 pandemic has changed the way we travel and where we stay. In fact, one in three consumers prefer sustainable brands. Not only are consumers increasingly seeking out green businesses, but they are also willing to pay more for eco-friendly products and services. Hotels can bring sustainable best-practices to their property by implementing eco-apparel and recycling old textiles. READ MORE

Fair warning. If the terms climate change, ESG, and net zero do not currently pepper the paragraphs your hotel's business strategy, its marketing strategy, and its executive committee meeting conversations, they soon will. This article explains how a hotel's management team can build a rock-solid energy-use strategy and thereby deal with the #1 underlying 'cause' for all three of those related mega-transitions in one single document. READ MORE

Becky Zimmermann, president of Design Workshop, an international landscape architecture, planning and urban design firm, shares examples of how three leading resort hotels are implementing sustainable practices without sacrificing luxury. While there is not a one-size-fits-all approach for hotels to reduce their respective environmental impact, these three properties demonstrate critical best practices that can be adapted to fit the needs of individual properties. Read more here.... READ MORE

Hotel properties continue to leverage "green" to not only reduce costs, but also illustrate to guests their brand's commitment to conserving resources. Today's on-premises laundry equipment offers a variety features that save time and resources. In this article, Steve Bowie, general manager of the on-premises laundry segment at Alliance Laundry Systems, explores the game-changing green technologies available to hoteliers. READ MORE

TRSA President and CEO Joseph Ricci explains the impacts on hotel sustainability of laundry machinery efficiency, linen life and product life cycles. He quantifies the extent to which large-scale laundry conserves natural resources, suggests housekeeping practices that prevent linens from being removed from service too soon and describes the "cradle-to-grave" green benefits of choosing reusable textiles for restaurants instead of disposable equivalents. READ MORE

Hoteliers who are seeking to stand out from the crowd will need to go beyond the basics of great customer service and COVID safety procedures to delight customers who have been cooped up for the best part of a year. We are now seeing consumers state a preference for meaningful experiences that provide a real sense of authenticity. Moreover, they are putting this over price when choosing where to go. READ MORE

"Resilience" has become a buzzword as a factor for hotel survival in these turbulent times. This article recaps a study that digs deeper into the "R-Factor" to better understand the specific attitudes and practices that help hotels thrive, not just survive, under challenging conditions. The research reflects on best practices in crisis management, leadership, communication, teamwork and collaboration, partnerships and capital structure/resources and considers the long-term implications for hotel management going forward. READ MORE

Following global trends, hoteliers are now moving faster towards more sustainable practices. However, sustainability is a broad topic and taking the first steps might be daunting. To make it easier, Randy Durband, CEO of the Global Sustainable Tourism Council (GSTC), shares 6 ways that are crucial in making hotels sustainable. READ MORE

Climate change will have devastating impacts for tourism, similar in scale to COVID-19. Yet the nature that makes destinations desirable holds a key solution to counteracting climate change: the active capture of carbon. Dr. Megan Morikawa, Global Director of Sustainability for Iberostar Group & PhD from Stanford in Biology discusses how tourism is working to decarbonize and how nature should play a key role in that. READ MORE

COVID-19 pandemic guests now require and demand a much safer experience when staying at hotels for business and leisure travel. With solutions and vendors marketing to the hotel industry evaluation and proof of effectiveness is extremely important. All hotels must have an indoor air quality strategy to insure guests are staying a safe and clean environment. READ MORE

Industry 4.0 trends around the Internet of Things are paving new ways to make hospitality operations more sustainable. In particular, the guest room, as the biggest energy and water consumer in the hotel environment is set to undergo a transformation; intelligent connected devices can now use their newly found ability to gather and exchange data to optimize resource consumption in ways that not possible just a few years ago. READ MORE

Sustainability can seem overwhelming to implement, especially considering the pressures operators face with the pandemic, staffing levels, and reduced revenue streams. How we can traverse the gap in bite-sized and financially viable ways? This article touches on how properties can create partnerships within their communities and supply chains to leverage industry scale. Sustainability and financial profitability are not mutually exclusive. READ MORE

Although conventional wisdom would propose that the global pandemic dissipated a focus on sustainability within the hospitality sector, Hersha Hotels and Resorts recognizes that environmental, social, and governance (ESG) will be one of the most essential aspects of "building back better" through the recovery of our industry and the economy. Hersha's sustainability program, EarthView, was created in 2010 and is the driver of Hersha's ESG strategy. READ MORE

Wellness, the latest trend word in hospitality businesses, has evolved from the term sustainability. 'Wellness' expresses not only healthy minds and bodies but how we address climate change and resiliency issues such as water and energy. At a time when we are fighting an epidemic disease of global proportions, 'wellness' of mind and body has become critical to the balance of our lives. 'Well Buildings' are the key to providing a 'well place' to work and live. READ MORE