HOTEL BUSINESS REVIEW

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Philia Tounta

Wellness tourism is the fastest growing segment within the global tourism market. Failure to invest in wellness now could be an expensive mistake. Once the pandemic is gone, many of us will realize that it's less about uncontrollable consuming and more about pampering ourselves, and that wellness will be a dynamic parameter in how we guide our lives. READ MORE

Robert  O'Halloran

Spas have been present at hotels in various forms for many years. Wellness programs on the other hand are still a work in progress and the definitions of wellness are numerous. The differences in definitions appear to be a matter of context and concept but are part of a broader wellness tourism umbrella. This discussion will focus on spas and wellness programs in hotels and share some marketing and management best practices. READ MORE

Herbert Laubichler-Pichler

How can hoteliers authentically promote health and well-being initiatives unless we ourselves are mindful of, and taking full responsibility for, our own health and wellbeing? Despite the challenges stemming from COVID-19 including temporary hotel closures, a silver lining would have to be, in addition to resilience, a heightened focus on just how precious our health and wellbeing are. READ MORE

Claire Way

It's an exciting time to be in the wellness industry, and if you're fortunate to be able to travel, to be a wellness traveller. Whilst the pandemic slowed many projects, momentum is changing. In this article we will look at best practices to consider when building or expanding your spa and wellness facilities in new build hotels or renovations. READ MORE

Lynne McNees

Long before the COVID-19 pandemic, the spa industry struggled against a significant talent shortage, which has only grown more pronounced over the last year. In this article, International SPA Association President Lynne McNees examines the spa industry's workforce-related challenges, shares ways those issues can be addressed and explains what resorts and hotels stand to gain from confronting this talent challenge. READ MORE

Mary Tabacchi

The market is ready for a recovery of both the hotel and spa industry and the consumers' needs. Mental and physical health are strongly intertwined in both the spa and the hotel? Spas can no- longer be viewed as just pampering. A large part of wellness/well-being at this point is healing and recovery for the hotel, hotel spa, employees, and guests. READ MORE

David  Stoup

As the industry heads toward recovery, hotel spas are in a unique position to capture increasing demand as people look to focus on wellness after a stress-filled year. Here are a few ways hotel spas can capitalize on the growing health and wellness market, which is valued at $4.5 trillion on a global basis. READ MORE

Tammy Pahel

In the midst of the pandemic, Carillon Miami Wellness Resort debuted new touchless wellness services. Developed with top wellness entrepreneurs from around the world, the new menu features wellness-enhancing treatments, each of which addresses a range of issues such as sleep health, anxiety, muscle recovery, weight loss, respiratory health, and spiritual wellness. READ MORE

Kurt A. Broadhag

Gyms have long been categorized as a "higher risk" public space now even more so in response to the Covid outbreak. In this article, Kurt Broadhag, a fitness professional with over 25 years of experience in gym design gives a thorough outline of what policies you can adopt within the hotel fitness center to regain guest trust and create a safe workout environment free of worry. READ MORE

Francisco Levine

Francisco Levine, Chief Business Officer at Bryte spotlights three key technology trends hoteliers will see emerging in the industry. Learn more about how AI technology is revolutionizing the hospitality industry from the guest relations standpoint, and the opportunity it holds for hoteliers to develop stronger connections with their guests, streamline operations, and provide an unmatched and otherwise unachievable level of personalization. READ MORE

Gaye Steinke

Now more than ever, wellness is at the forefront of the hospitality industry as we all try to recover from the negative health – and financial - impacts of the COVID-19 global pandemic. The Westin Riverfront has stayed focused on helping guests relax and stay healthy by offering numerous opportunities for them to experience better overall physical, mental & spiritual wellness. READ MORE

Susie  Ellis

What are travelers seeking? Susie Ellis presents three powerful wellness trends now impacting all hotels, not just wellness destinations. These are the shifts she wants every hotel to "get" and get right, because they're not just going to impact properties in the next few months– but for years. It can mean looking at your property, your offerings and operations in a whole new way. READ MORE

Todd Walter

As the COVID-19 pandemic continues to evolve and the hospitality industry plans for a more resilient future, hotel and resort spas that have moved towards attracting local residents to improve their bottom lines and build lasting consumer relationships are excelling, even during these challenging times. Set your hotel spa business up for success, both today and into the future, by thinking and acting locally. READ MORE

Colletta Conner

As COVID-19 has devastated the world, we as a human race are forced to think about our health and well-being more holistically. More importantly, hotels are faced with the significant challenge of creating comprehensive wellness programs to address the post-pandemic needs of travelers. However, do hotels have the power to make a positive impact on the recovery of the global culture? READ MORE

Shane Bird

The COVID-19 pandemic has changed the face of hospitality as we know it. Perhaps no other sector in the hospitality industry best encapsulates the changes that have taken place over the past year than that of spas. In this article, Turning Stone Resort Casino shares the procedures it has introduced to ensure spas operate to the highest levels of safety, while offering guests premium spa experiences. READ MORE

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