woocommerce-sequential-order-numbers-pro domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/kamal/hotelexecutive.com/shop/wp-includes/functions.php on line 6131import-users-from-csv-with-meta domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/kamal/hotelexecutive.com/shop/wp-includes/functions.php on line 6131
LIBRARY ARCHIVES Take a look at past articles and SUBSCRIBE TODAY!
Words, style, behaviors, body language are all key to the guest experience from moment one and then each moment thereafter. How are employees being trained and then held accountable for their role in the ENTIRE experience delivery? Thoughtful, authentic, sincere word salads which support meaningful service delivery may be the special of the day no one was expecting. READ MORE
In this personal editorial, hospitality leader Mychal Milian reflects on the real tension between fatherhood and ambition in an industry that never sleeps. Through missed milestones, intentional boundaries, and the hard earned perspective, he challenges the myth of "having it all" while showing how clarity, sacrifice, presence, and accountability-at work and at home-define meaningful success. READ MORE
This article considers how the intersection of emotional decision-making significantly shapes the nuances of well-being, social good, and the growing pursuit of living better and living longer. This also examines social values, genuine service, and the fragility of decision-making today in a world undergoing remarkable change. Why wellness-hospitality thrives, superficial ambitions don't, and some essential untold risks that could hinder meaning, value, and growth through 2030. READ MORE
As upscale and lifestyle brands move closer to luxury in the minds of travelers, traditional hotel tiers are becoming increasingly compressed. Drawing on Brand Finance's 2026 Hotels research, this article explores how shifting expectations around value, experience, and pricing are reshaping the premium market, particularly among emerging affluent travelers, and what this means for luxury brands seeking to sustain differentiation and pricing power. READ MORE
Sustainability and eco-friendly practices in hospitality impacts operations, marketing, finance, and decision-making in general. These practices are applicable in all aspects of hospitality including recycling, green efforts, and eco-friendly applications. Today, sustainability has expanded its footprint and value and is inclusive of human resources, supply chain management, construction, accounting, technology and more. This article will discuss the expanding application of sustainability across business. READ MORE
Generative AI is emerging as an exciting and essential tool for facilitating architectural design with applications leading to creative building design, style-based floor plan composition and spatial orchestration. In the near future, hotel architects and designers will find collaborative methods for employing these fast-evolving new tools to compose, enhance, and enrich the guest experience to highly sophisticated new levels.
READ MOREProperties looking to remain competitive need to focus on generating and maintaining guest loyalty. An increase in guest retention is directly reflected in increased profit, and the positive reviews left by loyal guests help attract new guests to a property. This article looks at the importance of guest loyalty and the role of technology in cultivating that loyalty and turning it into satisfied guests who stay more and spend more
READ MOREIt should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase. Evolving technology and shifting consumer preferences present complex challenges for the hospitality marketer to overcome.
READ MOREFrom service and guest experience to the various systems involved, staying ahead and standing the test of time requires a combination of strategic thinking, data-driven insights, and a commitment to excellence. The market demands such tools that showcase early wins, qualitative feedback, and long-term impact that connect brands with demand, offering a cohesive approach that places connectivity at the core while addressing the dynamic needs of guests and clients.
READ MOREMy dad always told me that, with these three tools in your toolbox, you could build about anything: a screwdriver, a medium weigh claw hammer, and a tape measure. It is the same for your hotel's marketing toolbox. You need three tools to envision and build a profitable marketing strategy - a box, a prism, and a tape measure. Read how.
READ MORE
