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The utilization of data analysis in hotels is invaluable, transforming raw data into strategic insights that will drive informed decision-making. By leveraging data analytics, you will have a clearer understanding of guest preferences, market trends, and operational efficiencies. In this article, you will learn three important questions every hotelier must answer to maximize its value. READ MORE
The way you lead will have an impact on your teams, productivity, culture, and also on the bottom line. In this article, John Young discusses the multi-directional role of a leader in the current hospitality climate, what "from the top" really means, and what leaders need to focus on to maximize the revenue-generating impact of well-established operations. READ MORE
Eureka Casinos, the first 100% employee-owned U.S. casino company, prioritizes shared ownership and community impact. CEO Andre Carrier explains how a unique employee stock ownership plan has empowered employees, created a culture of shared success, and fueled significant investment in local communities. The company's commitment to growth is evident in its ambitious expansion plans, including a $100 million remodel in Mesquite, Nevada. READ MORE
In hospitality, the food and beverage (F&B) department plays a pivotal role in guest experiences. As a vital aspect for staying relevant, building an exceptional F&B team is crucial for any hotel restaurant or bar. To truly resonate with guests, you must stay collaborative in all capacities and deliver one-of-a-kind service. Through strategic recruitment, training and retention efforts, organizations ensure sustained excellence and competitive edge in the ever-evolving hospitality landscape. READ MORE
In the dynamic world of hospitality marketing, leveraging social media effectively can impact a hotel's revenue as well as its brand presence. From organic social media efforts that inspire and engage, to targeted paid ads and influencer partnerships, and finally to the high-conversion potential of email marketing, each step in the journey plays a crucial role in driving conversions and revenue. READ MORE
Hotels face a critical decision when it comes to crafting their digital presence: Should they handle their social media internally or entrust the task to external agencies? This article delves into the perspectives of six industry professionals, each offering unique insights into the advantages and drawbacks of both in-house and outsourced social-media management.
READ MORELuxury hospitality is among commercial construction's fastest growing sectors with research showing 2023 design spending up 29% over 2022. Key market insights anticipate the global luxury hospitality market will grow to $293.61 billion by 2030. The growth opportunity is tremendous, and lighting plays a critical role in properties that are poised to be competitive in this expanding market.
READ MOREHave you ever felt trapped? And wellness trapped? Doing some or all the 'overs' and 'unders'? Want to know what is over and what is under? Based on 20 years of experience in 40 countries here is the series of traps any hotel, resort, leisure and recreation developer and operator may experience with wellness components and investments.
READ MOREUnderstanding the way different people think, consider, and reflect on creating and implementing new and or innovative ideas and practice is a framework for Thought Leadership. The premise in this discussion is that thought leadership should be developed and nourished to create a culture and community. This article will focus on thought leadership development for individuals, employees, businesses, and students.
READ MOREAs employers we have a unique opportunity to help remove barriers to civic responsibility and uplift our team to become the best citizens they can be through a variety of different programs. By providing resources and overall encouragement, we develop a more engaged and informed workforce while also fostering a culture of civic responsibility that has a ripple effect of positive impact beyond business hours.
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