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As hospitality properties are bought and sold daily on large online real estate auction platforms like Ten-X, sharp-eyed observers can identify patterns and track shifting trends in the industry. Auctions illustrate the pulse of demand in real-time, allowing investors and operators to survey the market landscape and find opportunities for fast, transparent, and certain transactions. READ MORE
Technological innovations have created a plethora of options for staff training and development. Yet, despite these advancements, business leaders still grapple with a persistent issue: skills gaps have only grown. Greg Hull lays out how a strategic approach to integrating AI and professional development can finally deliver on tech's promise to close the skills gap. READ MORE
People are the most important part of the hospitality industry, and in today's world, technology is a vital piece of their toolkits. The most successful hotel organizations and the technology companies that support them have found a way to balance both the use of innovative technology with live or in-person service and provide customers with options to choose how they want to interact with our companies. READ MORE
There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. Thoughtfully crafting a dress code policy can set employee expectations, increase productivity, and even prevent claims of unlawful harassment, discrimination, and retaliation. This article provides a few of the important considerations for drafting and/or revising your hotel's dress code policy. READ MORE
Globally, travel for meeting, incentives, conference, and events (MICE) comprise over half of all business travel and generate over $900B USD in annual revenue. Academic conferences are one subset of the MICE segment with venue needs distinct from industry meetings. Nine popular conference destinations were evaluated for their fit to the needs of the academic conference market. READ MORE
The world of lodging development is experiencing a revival throughout the nation now that COVID is behind us and new properties are thereby enjoying a resurgence of revenues and profits at the bottom line. This article will single out the key economic growth indicators needed to be present in a market that could spell disaster if not identified early on in the development process.
READ MOREThis article explores the unique cybersecurity challenges faced by hotels, including managing a diverse technology ecosystem, high staff turnover, reliance on third-party vendors, and budget constraints. It emphasizes the importance of comprehensive security measures, regular employee training, robust access controls, and proactive vendor management to protect against cyber threats.
READ MOREHilton Anaheim has redefined hotel dining through a bold, property-wide culinary transformation. Led by Chef Prabeen Prathapan, the multimillion-dollar renovation introduces new concepts like Poppy's, Saltflower, Hansen's Market, and Poppy's Lounge - each crafted to serve both locals and travelers. With a focus on seasonal ingredients, community connection, and design-forward spaces, the hotel becomes a true Southern California dining destination.
READ MOREIn the world of the hospitality industry, creating a memorable stay for guests is top of mind and often delivered through incredible culinary experiences, coupled with the service provided by dedicated team members. At Hilton Anaheim, guests are provided with a culinary journey at MIX Restaurant that focuses on the right ambiance, operational efficiency and by understanding the audience.
READ MOREHotels are prime cyber targets because front desk staff handle sensitive guest data and are trained to be helpful, making them vulnerable to social engineering. Attackers exploit trust through phishing, vishing, impersonation, and more. To reduce breaches, hotels must provide ongoing cybersecurity training, clear protocols, and a culture of security, empowering staff as frontline defenders.
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