woocommerce-sequential-order-numbers-pro domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/kamal/hotelexecutive.com/shop/wp-includes/functions.php on line 6131import-users-from-csv-with-meta domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/kamal/hotelexecutive.com/shop/wp-includes/functions.php on line 6131
LIBRARY ARCHIVES Take a look at past articles and SUBSCRIBE TODAY!
Dive into the way Selina is redefining the hospitality experience. Gadi Hassin, Chief Operations Officer for Selina Hospitality PLC, shares how the company stays at the top of the minds of millennials and Gen Z travelers. This article delves into the strategies for achieving operational excellence by integrating technology, sustainability, and putting personalized guest experiences at the center of their operations. READ MORE
Harmonizing human and robot collaboration can revolutionize the hospitality industry. Learn best practices for integrating technology to tackle staffing shortages, reduce burnout, and enhance employee and guest experiences. Explore the future of hospitality through insights from industry leaders, focusing on sustainable success and improved service quality. Uncover the key to a brighter, more efficient industry. READ MORE
Hoteliers have an opportunity to leverage the booming international real estate trend and the volume of guests this trend represents. Shasta Townsend, a seasoned veteran in international real estate, shares the top three ways hoteliers can add revenue, reviews and return customers by serving and catering to this unique and lucrative niche, regardless of location. READ MORE
Hotels can enhance guest experiences while optimizing operations. Parking, whether valet or self-parking, is a great place to start as the parking experience is often the first and last impression made on guests. Other components include balancing staffing and amenities with strategic outsourcing and leveraging smart parking solutions. Embracing sustainability through electric vehicle charging and green infrastructure further strengthens a property's appeal and profitability. READ MORE
Hotel owners and operators have an elevated duty of care to their guests, especially "at-risk" guests such as human trafficking victims, runaway minors, victims of domestic violence, and those considering self-harm or suicide. This article explores the legal duties, reputational concerns and operational challenges associated with at-risk guests and the implementation of guest-centric awareness programs. READ MORE
People are the most important part of the hospitality industry, and in today's world, technology is a vital piece of their toolkits. The most successful hotel organizations and the technology companies that support them have found a way to balance both the use of innovative technology with live or in-person service and provide customers with options to choose how they want to interact with our companies.
READ MOREThe most effective hotel executives don't just manage teams-they inspire them. But what if the key to sustainable success wasn't just strategy, but emotional intelligence? This bold and thought-provoking article explores how cultivating EQ can help hospitality leaders develop resilience, make better decisions, and elevate guest experiences. Are you ready to lead with impact? Read on to discover the future of resilient leadership.
READ MOREHotels have been thinking about labor all wrong. The hospitality industry is built on human interaction, service, and a desire to exceed our customers' expectations. We achieve these goals through people-by recruiting the right ones, retaining them, and training them for the future. These facts have gotten mixed up in the chase for profit optimization and efficiency, and if we want to save hospitality's employment future, we must reframe the issue with its original context. It's about people, and how to serve them.
READ MOREThe arrival experience is a guest's first interaction with the hotel's architecture, its ambience, and its staff and sets up expectations for the remainder of their stay. The quality of the arrival experience can create a lasting impression that influences a guest's perception of the essential quality level of all aspects of the hospitality offering.
READ MOREThere is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. Thoughtfully crafting a dress code policy can set employee expectations, increase productivity, and even prevent claims of unlawful harassment, discrimination, and retaliation. This article provides a few of the important considerations for drafting and/or revising your hotel's dress code policy.
READ MORE
