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Hospitality borrowers face a critical choice: banks or private lenders. Banks offer stability, lower costs, and long-term partnerships. Private lenders provide speed, flexibility, and innovative solutions. This article compares their cost, loan structures, responsiveness, and services. Understanding these strengths helps borrowers align financing strategies in today's economic climate of inflation, recession risks, and falling rates, offering insights for 2025 and beyond. READ MORE
Ricardo Madias-Farinha, CCO of the hotel and resort collection Savoy Signature located in Madeira, Portugal, is redefining luxury for the modern traveler by focusing on personalized, immersive experiences. With initiatives like The Reserve's bespoke services and exclusive offerings such as private yacht excursions and personalized wellness treatments, Savoy Signature ensures every guest enjoys a tailored, unforgettable stay that combines sophistication, comfort, and individuality in one exceptional experience. READ MORE
Meeting Highgate's ambitious ESG goals means deploying a mix of tactics, ranging from the ambitious to the nearly invisible. And, most importantly: it means working with suppliers, contractors, vendors and other partners to pilot new approaches and continue pushing our industry forward together. Responsibly building, renovating, and operating hotels is not always easy, but it is hugely important for the future of our industry and the planet at large. READ MORE
The senior living sector offers great growth prospects for hospitality companies, yet hospitality branded senior living projects are few and far between. In this article, we look at some of the notable developments from recent years and explore more in detail why hotels and other hospitality players may be missing out on a big opportunity in this sector. READ MORE
With its inherent focus on service and guest satisfaction, the hospitality industry stands at the forefront of the shift towards purpose-driven branding. Central to this transformation is employee engagement, particularly among frontline workers who interact directly with guests. Engaged employees are the bridge between a brand's mission and its customer experience, and employee engagement is not just good for business but mission-critical. READ MORE
In an age of increasing technology and social media, there is an uptick in guests booking hotels based on reviews, aesthetic and presented imagery. With this in mind, there needs to be an emphasis on the role that photography and other multimedia tools play in crafting a hotel's brand identity in addition to increasing booking rates and guest satisfaction.
READ MOREUnwrap the potential of the holiday travel season with these expert insights on creating engaging guides and itineraries. Captivate your audience, increase bookings, and stand out in the competitive hotel industry with these seasonal tips. From understanding the purpose behind holiday-specific content marketing to distributing and promoting your content, following this advice is sure to land you on the nice list.
READ MOREIt should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase. Evolving technology and shifting consumer preferences present complex challenges for the hospitality marketer to overcome.
READ MOREWith its inherent focus on service and guest satisfaction, the hospitality industry stands at the forefront of the shift towards purpose-driven branding. Central to this transformation is employee engagement, particularly among frontline workers who interact directly with guests. Engaged employees are the bridge between a brand's mission and its customer experience, and employee engagement is not just good for business but mission-critical.
READ MOREIn the hospitality industry, achieving harmony among owners, guests, and team members is crucial. Owners should prioritize diversity in ownership and business practices, fostering inclusivity. Hotels must create welcoming environments by understanding diverse needs and ensuring accessibility. Team members should experience a culture of belonging through inclusive hiring and diversity training. These initiatives enhance guest satisfaction, boost employee morale, and drive innovation, proving diversity's importance for success.
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