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Wellness travel was a rising trend even before the global pandemic. The renewed energy surrounding health and wellness will catapult the recovery of those in the wellness category by showcasing offerings that provide not just a vacation, but a transformation. But those that will sustain the growth are properties that can stay authentic to their brand in providing genuine wellness initiatives. READ MORE
Spa revenues are returning to pre-pandemic records, but the ongoing struggles of hotel and resort properties recruiting and retaining their employees remain. In this candidate-driven market, what can employers do to attract and motivate their spa employees? Take a look at how your organization can become an employer of choice for spa staff and executives alike. READ MORE
There is a lot of re-thinking and adjustment happening, not only within myself but within humanity at large. Entire industries disappearing or have to totally re-invent themselves. The Spa & Wellness Industry in particular has to also clean-up its act if it wants to be part of the new plan. It has pushed aside their very roots and heart-centered ideals of its own, over the past few years, that has to stop immediately. READ MORE
Humans and similar species sought healing, wellness, resting and calming. Whether in Turkish Hammans, Russian Banya, Japanese Onsen (hot springs) Hokkaido, Korean Jimjilbang, Caracalla, in Rome, Bath on Avon, or Ischia founded by Greeks. Ischia, located 245 km from Rome, a volcanic island is the oldest spa in the world. A preferred destination of Ancient Greeks and Romans, Nitrodi, Ninfe Nitrodi (Nymphs of Nitrodi) was and still is famous for retreat and ritual. The use of the term spa – in Latin - Solus per Aqua is not new. READ MORE
Hotels are perfectly suited to meet the upswell of demand for wellness. Across all types of customers – business, conference, social and individual transients there is a hearty appetite for recipes for well-being. One size does not fit all. Creating a wellness program that is authentic to your brand and location not only enhances guest experience but can lift key hotel business variables. READ MORE
Social media influencers have become a crucial part of successful public relations campaigns, and hotel leaders should engage them to promote their properties. While adding influencer relations to your PR program may seem daunting, implementing a plan for working with content creators will help properties reach new audiences, many of which no longer read or watch traditional media.
READ MOREToday's guests crave hotel experiences that feel personalized to their unique wants and needs. With the emergence of artificial intelligence (AI), hotels can now seamlessly tailor experiences to meet guests' specific wants and needs. This article explores all the ways hotels can leverage AI to transform and improve guest experiences, from the moment they begin planning their trip, through check-out.
READ MORENo one can do it all by themselves. There is strength in a team and the ability to share responsibility and trust with others can create an optimal service environment. The hospitality industry needs good teams that can focus on getting the job done and working towards a collective goal. This article will discuss team building and teamwork to provide great guest experiences.
READ MOREMid-scale hotels can offer unique, well-rounded hospitality by blending lower and upper-middle segments, focusing on experience-based services without sacrificing profitability. Key strategies include revenue and cost optimization, sustainability through ESG practices, and tech-driven solutions for both guests and staff. By balancing digital and analog methods, these hotels can overcome challenges such as low bookings or limited staff, with strategic management ensuring a positive guest experience.
READ MOREThe proposed immigration policies of a second Trump Administration raise questions about their implications for foreign national workers. By analyzing policies from Trump's first term and proposed changes, we can anticipate expanded scrutiny, prolonged processing times, higher denial rates, and potential revocations of nonimmigrant classifications. This article serves as a roadmap for navigating these challenges in the coming years.
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