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Restaurants that can successfully lay the foundation of their localized marketing strategy have a leg up on driving customers, covers, and revenue. Limited resources and complexity in the consumer journey are the challenges facing restaurants of all shapes and sizes. The ones who rise to the challenge, who can solve these challenges better, faster, and cheaper than the competition, create their own competitive advantage. READ MORE
The all-inclusive resort – cookie-cutter accommodations that bundle meals and beverages, activities, and entertainment in a single price upon booking – has dramatically evolved, and even the biggest skeptics who eschew pre-packaged, pre-paid vacations will discover their preconceptions displaced. While historically catering to budget travelers, today's all-inclusive resorts are developing sophisticated, luxurious offerings, expanding amenities, and serving diverse needs and interests. READ MORE
The pandemic has led to massive changes for hotel food and beverage spaces, from new protocols to a shift in expectations from guests, hoteliers have been left to create quick and innovative solutions. Over the last year-plus, F&B leaders have developed new menu offerings, better beverage programs, and have developed ways to circumvent hiring shortages. READ MORE
The pursuit of health through hydrothermal bathing is a centuries-old practice that the pandemic amplified. Consumers are amping to explore new forms of sweat bathing and the benefits of hot/cold contrast therapy. Urban bathhouses seem to be popping up everywhere, giving wellness seekers easy access to high-end (and relatively affordable) hydrothermal bathing options. This means smart spa operators need to keep pace with hydrothermal trends. READ MORE
Combining two hotels in the same vicinity into one operation isn't new. It makes a lot of sense, as it results in efficiencies that a single hotel cannot provide. However, there are very specific scenarios when hotels should think about complexing. How can hoteliers know when and why this might make sense for their properties? READ MORE
The advent of digital workers powered by Robotic Process Automation (RPA) is poised to significantly enhance operational efficiency and improve the guest experience. A research study conducted by Dr. Aluri and his co-authors, employing a case study method, revealed that high-tech digital solutions for workers can augment intelligence, allowing humans to concentrate on the high-touch aspects of the hospitality industry.
READ MOREExperiential travel has surged in popularity, driven by affluent Millennials and Gen Z seeking unique and immersive experiences over material possessions. This trend is fueled by higher disposable incomes and a YOLO mentality. Popular activities include scuba diving, ziplining, and cultural city trips. Resorts and travel businesses are adapting by offering specialized packages and environmentally conscious options to cater to these preferences.
READ MOREFrom mismanaged resources to overlooked opportunities, scaling efforts can easily falter. In this article, Maria Flores Portillo puts together a "Not-To-Do" list-a guide to avoiding the pitfalls that threaten even the most promising businesses. With this roadmap, readers will be better equipped to navigate the complexities of scaling while ensuring their business thrives in the long run.
READ MOREAs travellers increasingly look for immersive and authentic programmes and adventures, hotels may need to update their strategies to be able to provide quests with truly unique and unforgettable experiences. Here are the key trends and forecasts hotel operators, developers and investors need to know about experience-led travel and its effects on the hotel sector in 2024.
READ MORESavvy F&B operators and marketers are redefining dining experiences in the wake of ever-changing guest wants and rising food costs. This isn't just about serving meals, it's about creating stories, carving out unique spaces, and building fruitful partnerships. In "Raising The Bar In Hotel F&B," Amy Draheim showcases how to transition hotel F&B outlets from routine offerings into dynamic, revenue-generating bars and restaurants.
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