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Social media is the most powerful way to reach travelers in 2022. Make sure your hotel property has a compelling presence on Facebook, Instagram, TikTok, Pinterest, Twitter, and LinkedIn to boost brand reputation, convert qualified leads, increase website traffic, and capture customer insights. READ MORE
The global pandemic affected nearly every aspect of business and dramatically altered business travel, leisure travel, events and conferences. In the wake of the pandemic, with focused recovery efforts underway, digital transformation has become a core focus to ensure a strong recovery throughout the hospitality industry. With 2022 ushering in the 5G experience, here are the key takeaways for hoteliers. READ MORE
While different jurisdictions may differ in their rules for interpreting force majeure, most of the hotel agreements contain a close covering unpredictable circumstances such us terrorist attacks, floods, strikes, and pandemic. Depending on the force majeure clause on the hotel management agreement, the performance obligation, of either parties, can be temporarily or permanently excused. READ MORE
As we welcome 2023, hospitality employers should familiarize themselves with the plethora of new employment laws and how those laws impact their business. Christine Samsel, employment attorney with Brownstein Hyatt Farber Schreck, shares 10 key areas to address, from job posting and pay transparency requirements, privacy protections and separation agreements to diversity, equity and inclusion efforts. READ MORE
Kjeld Schigt of Kalon Surf made sure when he opened his resort, he was involving the community of Costa Rica. He knew that he would more richly succeed in this endeavor by hiring people from Costa Rica, and investing in the community as a whole. The growth of Kalon Surf goes hand in with the growth of Costa Rican communities. READ MORE
The advent of digital workers powered by Robotic Process Automation (RPA) is poised to significantly enhance operational efficiency and improve the guest experience. A research study conducted by Dr. Aluri and his co-authors, employing a case study method, revealed that high-tech digital solutions for workers can augment intelligence, allowing humans to concentrate on the high-touch aspects of the hospitality industry.
READ MOREExperiential travel has surged in popularity, driven by affluent Millennials and Gen Z seeking unique and immersive experiences over material possessions. This trend is fueled by higher disposable incomes and a YOLO mentality. Popular activities include scuba diving, ziplining, and cultural city trips. Resorts and travel businesses are adapting by offering specialized packages and environmentally conscious options to cater to these preferences.
READ MOREFrom mismanaged resources to overlooked opportunities, scaling efforts can easily falter. In this article, Maria Flores Portillo puts together a "Not-To-Do" list-a guide to avoiding the pitfalls that threaten even the most promising businesses. With this roadmap, readers will be better equipped to navigate the complexities of scaling while ensuring their business thrives in the long run.
READ MOREAs travellers increasingly look for immersive and authentic programmes and adventures, hotels may need to update their strategies to be able to provide quests with truly unique and unforgettable experiences. Here are the key trends and forecasts hotel operators, developers and investors need to know about experience-led travel and its effects on the hotel sector in 2024.
READ MORESavvy F&B operators and marketers are redefining dining experiences in the wake of ever-changing guest wants and rising food costs. This isn't just about serving meals, it's about creating stories, carving out unique spaces, and building fruitful partnerships. In "Raising The Bar In Hotel F&B," Amy Draheim showcases how to transition hotel F&B outlets from routine offerings into dynamic, revenue-generating bars and restaurants.
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