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New Orleans has always been at the forefront of executing big events, the city is truly Built to Host. Events like the Sugar Bowl, Mardi Gras, French Quarter Festival and Jazz Fest as well as concerts, conventions, conferences, exhibitions and meetings generate tremendous economic impact for the city and state, while creating opportunities for residents and businesses community-wide to thrive. READ MORE
The article emphasizes the transformative impact of integrating modern technology in the hospitality industry. It highlights how technological advancements not only streamline operations but also significantly enhance guest experiences and staff interactions. Adopting technology in hotels goes beyond system upgrades; it strategically improves service quality and operational excellence, ensuring a focus on staff and guest satisfaction in the digital age. READ MORE
A major challenge for most U.S. hotel owners and operators during 2023 and through the first quarter of 2024 has been their ability to control fixed-expense budgets, particularly rising insurance costs. A toxic combination of weather events, inflation, hotel valuation, reconstruction, material, and labor costs has created an extremely challenging environment for hotel operators, other real estate-focused industries, and personal property owners. READ MORE
Seamless communication can be difficult to achieve in the hospitality industry, considering how fragmented the hierarchy of these businesses can be. However, seamless communication brings several key benefits for guests, employees, as well as the company itself. Establishing this culture of open communication through transparency and modern technology is essential in today's dynamic business landscape. READ MORE
Graton Resort & Casino, located in iconic Sonoma County, is a commanding presence among the rolling hills of Northern California's wine country. Owned and operated by the Federated Indians of Graton Rancheria, the 65-acre property has 200 hotel rooms and suites, an award-winning Spa and Salon, a casino with table games, the latest slot machines, upscale and casual dining, plus nightly live entertainment options. READ MORE
Expense lines can shrink or swell depending on the handling of injuries. With focus, a company can avoid most injuries and ensure those hurt heal quickly. This article will talk about prevention and key steps to ensure your people heal, return to work and remain highly productive. Manage Workers' Compensation correctly and reap the benefits of cost management and most importantly, a culture of care.
READ MOREVersatility in hotel meeting rooms and event spaces offers adaptability for diverse gatherings, from intimate meetings to grand celebrations. These spaces are equipped with flexible layouts, modern technology, and customizable amenities, catering to various event formats and guest preferences. By embracing versatility, hotels enhance guest experience, foster innovation, and maximize revenue streams, positioning themselves as dynamic hubs for memorable occasions.
READ MORESocial media continues to be a leading communication tool for both personal and business applications. For many, there are limits to the use of social media, but overall, we may be just scratching the surface of its future uses. This article will highlight trends in social media and examine how to plan and get organized on social media and measure your results.
READ MOREArt in hospitality transcends time, becoming a narrative tool that ties guests to the local culture, heritage, and identity of a location as well as the hotel's interior aesthetic. Thoughtfully curated, art shapes the environment, enhances emotions, and creates lasting memories. Localized and authentic creations foster a deeper connection, while narrative-driven and thought-provoking pieces engage travelers, making each hotel visit a transformative and immersive experience.
READ MOREWhile the hotel industry is embracing the bounce back of tourism, many operators are struggling with one key piece of their operations: the workforce. In this article, I provide a snapshot of today's current hotel labor market and equip hoteliers with some best practices-from writing attractive job descriptions to fostering career development opportunities and more-to attract new hires and retain valued staff.
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