CustomerSat Honors Newmarket with ACE Award
Leading sales and catering software provider is recognized with award for customer support and proje
PORTSMOUTH, NH, November 14, 2007. Newmarket International, Inc., the leader in sales and catering solutions for the hospitality technology industry, today announced that CustomerSat, the leader in real-time customer feedback solutions that measure, analyze and drive action based on satisfaction and loyalty, has awarded the company with its Achievement in Customer Excellence (ACE)TM Award. This marks the second consecutive year that Newmarket was recognized with this honor in the areas of support and project management. The award acknowledges Newmarket's commitment to provide the best service and support for its customers.
This year, Newmarket added to its wins, with four ACE awards in total. This is the first time the company has won for the areas of Platinum Support and Worldwide Support. Receiving a CustomerSat ACE Award demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. It also recognizes those responsible for serving customers in the recipient's organization.
"To have won a multitude of awards from CustomerSat is a tremendous achievement for our organization," said Sean O'Neill, Chairman and Chief Executive Officer, Newmarket International, Inc. "In our industry, it is imperative to provide superior customer support and we are pleased to be recognized for our efforts. Our customers buy more than our products, they enter into a relationship with us and we take that very seriously."
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