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When thinking of hotel jobs, guest service roles like front desk clerks or housekeeping come to mind because we interact with them most. There is more to the hotel industry including opportunities in administration, budgeting, operations, marketing, and management. Hotel job seekers are drawn to the industry because it values its employees, offering recognition, investment in their growth, well-being, and ability to make an impact. READ MORE
Designing hotel interiors that connect emotionally with guests goes beyond aesthetics; it's a thoughtful art form that shapes memorable experiences. This article explores how designers and architects craft immersive environments that captivate the senses and create lasting impressions. Learn the methods, techniques, and insights that transform hotel spaces into more than just accommodations, offering guests unforgettable stories and cherished memories. READ MORE
Hotels are hubs of activity and the potential risk of a guest slip and fall or other incident is seemingly everywhere. What can the hotel management team do to adequately manage and reduce risk? This article provides an overview of operational insurance typically carried by a hotel, guidance for responding to covered claims when accidents occur as well as recommendations for claim prevention. READ MORE
There is a new acronym you can adopt for your hotel - YIMBY, meaning Yes In My Back Yard. In this article, read how YIMBY defines opportunities for you team to find fresh out-of-the box occasions to attract your local community - i.e., your neighbors - for newfound opportunities to grow bookings and, in turn, revenues. READ MORE
Holiday events are crucial for hospitality businesses, offering opportunities to enhance customer loyalty, increase revenue, and strengthen community ties. These events, such as New Year's Eve galas and Christmas gatherings, showcase a venue's capabilities and create memorable experiences for guests. However, challenges like staffing shortages, logistical complexities, and rising guest expectations must be addressed to deliver exceptional holiday events. READ MORE
From mismanaged resources to overlooked opportunities, scaling efforts can easily falter. In this article, Maria Flores Portillo puts together a "Not-To-Do" list-a guide to avoiding the pitfalls that threaten even the most promising businesses. With this roadmap, readers will be better equipped to navigate the complexities of scaling while ensuring their business thrives in the long run.
READ MOREThe article compares brand-managed hotels with third-party managed hotels, outlining their key similarities and differences, and advantages and disadvantages. Each model has its strengths and weaknesses, and the ideal choice will depend on an owner's unique needs, market conditions, and long-term strategic vision. By weighing these factors carefully, owners can find the right balance to drive profitability and success in their hotel investments.
READ MOREBeverage programs are just as important as food programs for hotel bars and restaurants. A well-thought-out cocktail menu can make or break memorable experiences that keep customers coming back for more. In this article, we'll explore how hotel dining venues can stay on top of beverage trends to keep their menu fresh and appealing to new and returning guests.
READ MOREDigital marketing can be leveraged in many ways to drive guests to a hotel's website and ultimately on-property. As we navigate through the fast-paced digital landscape of 2024, the strategies outlined in this article-ranging from crafting hotel websites, management of online reputations, optimized hotel listings, to social media-highlight a multifaceted approach to drive guest engagement and bookings across all verticals.
READ MOREUnpredictable immigration policies are reshaping U.S. hospitality workforce strategies. With foreign-born employees comprising a third of hotel staff, operators are diversifying recruitment channels, investing in cross-training, and strengthening compliance readiness. Regional labor dynamics, visa caps, and shifting enforcement demand proactive planning. A blended approach - combining creative recruiting strategies and internal talent development, multiple visa pathways, and industry advocacy - builds long-term staffing resilience.
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