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Of all the tasks required of management, terminating an employee is probably the most difficult and discomforting. This article provides a series of steps to follow in the process of terminating an employee. It addresses how to deal with Performance Improvement Plans, how to prepare to terminate someone, and how to protect yourself and the organization.. READ MORE
The proposed immigration policies of a second Trump Administration raise questions about their implications for foreign national workers. By analyzing policies from Trump's first term and proposed changes, we can anticipate expanded scrutiny, prolonged processing times, higher denial rates, and potential revocations of nonimmigrant classifications. This article serves as a roadmap for navigating these challenges in the coming years. READ MORE
AI is proving to be a game-changing technology for hotel procurement. From inventory management to coordinating supplier relationships and invoicing, AI is capable of eliminating manual inefficiencies and enabling smarter purchasing decisions that reduce costs, and enhance guest satisfaction. From real-time data analysis to touchless transactions, AI-powered procurement is delivering the competitive edge hoteliers need to maximize profitability and drive long-term growth. READ MORE
Email marketing remains one of the most powerful tools in a hotel's marketing arsenal, and continues to outperform other digital channels. However, success lies not just in sending emails, but in crafting messages that resonate with guests and drive bookings. This article explores the essential elements that should be included in your hotel's e-marketing messages to maximize engagement and conversion rates. READ MORE
The hospitality industry, encompassing everything from budget motels to luxurious five-star resorts, faces an ever-changing landscape of risks. In this article, we'll explore the role of a niche risk manager in hotel insurance, the creative approaches they bring to the table and why a tailored, strategic approach is necessary to ensure that hotels are adequately protected against potential risks. READ MORE
The article discusses the challenges and opportunities in hotel refinancing. While the industry has recovered post-Covid, factors like rising interest rates, labor costs, and brand standard compliance make refinancing difficult. High-quality sponsorship and strong business plans are crucial for securing favorable terms. The market is shifting toward debt funds, with local banks showing interest in stabilized properties.
READ MOREMany hotel strategies fail not from lack of ambition, but rather due to avoidable execution pitfalls. This article outlines the top 10 strategic planning mistakes hotel executives make-from ignoring data to over-focusing on short-term gains-and provides actionable insights for overcoming them. Learn how to align vision with execution and position your hotel for long-term success.
READ MOREGraton Resort & Casino, located in iconic Sonoma County, is a commanding presence among the rolling hills of Northern California's wine country. Owned and operated by the Federated Indians of Graton Rancheria, the 65-acre property has 200 hotel rooms and suites, an award-winning Spa and Salon, a casino with table games, the latest slot machines, upscale and casual dining, plus nightly live entertainment options.
READ MOREGen Z is entering the Hospitality world as guests. It is very important that industry leaders recognize the importance of personalization and customized experiences. Young adults are conditioned to converting most of their interactions socially, economically, and educationally to represent their unique values and interests. Hotels need to provide opportunities for new travelers to alter their immediate interfaces with the world and each other in multiple perspectives.
READ MOREWorried that wellness has become a tired and overused concept? Interested in what wellness could offer to hotels but do not want to become a wellness hotel? There is a concept that can offer a solution to hotels and hoteliers looking for a sounder foundation to their offering. Consider is PERMAH model as relevant alternative.
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