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To be successful today, hotels must advance the personal health and wellness of guests while addressing environmental concerns, as more hotel guests are interested in taking care of themselves and being stewards of the earth. Designers can work with hotel owners and operators to explore how sustainable practices and wellness for hotel occupants might intersect. READ MORE
Hotel lobbies are evolving in a world changed by the COVID-19 pandemic. The hospitality industry is reimagining properties to suit travelers who expect fresh design and flexible spaces that blur lines between living areas and workplaces. They must be comfortable and technologically accommodating. Versatility is key to engaging guests who need safe places to collaborate and inviting spaces to unwind. READ MORE
Total revenue management, or rather optimisation doesn't have to be complicated and has evolved from data crunching to creative thinking, forming the cornerstone of a hotel's commercial strategy. And, in today's fiercely competitive marketplace, disrupted by new demand patterns resulting from the pandemic, an innovative approach is essential. READ MORE
Hoteliers have been talking about total hotel revenue management (THRM) for at least twenty years, but have been slow to implement it. The pandemic forced many hotels to rely on non-rooms revenue sources since rooms demand was negligible or non-existent. A good way to approach THRM is to determine how much revenue is being generated by each productive square meter of space in the hotel. READ MORE
As the hotel industry rebounds and evolves, owners are finding ways to become more efficient and modify their service models. Examining the effectiveness of used-and unused-space and reducing operating costs without sacrificing the guest experience is critical. There is opportunity for owners to view their properties with a new lens that benefits both the guest and the hotel. READ MORE
People are the most important part of the hospitality industry, and in today's world, technology is a vital piece of their toolkits. The most successful hotel organizations and the technology companies that support them have found a way to balance both the use of innovative technology with live or in-person service and provide customers with options to choose how they want to interact with our companies.
READ MOREStill grinding like it's a badge of honor? Hotel leadership isn't about hustle - it's about flow. Kelly Meerbott challenges hospitality execs to ditch burnout culture and embrace rhythm, recovery, and reflection. Because the best leaders do not run on fumes-they lead with clarity, presence, and purpose. Ready to stop surviving and start leading like a human?
READ MOREThe resorts at Frenchman's Reef, originally opened in 1973, were forced to close in 2017 due to extreme hurricane damage. In 2023, two brand-new resorts reopened onsite, debuting six restaurant venues designed by The Johnson Studio at Cooper Carry, who found a way to cohesively tie these spaces together while still maintaining individually curated concepts.
READ MOREThe travel market continues a dramatic shift towards sustainability. Green certified hotels and resorts are the industry's most sought-after market segment. Travelers and industry stakeholders alike recognize the importance of credible sustainable practices. This trend translates into higher-than-ever Hospitality Certification demand. This article explores some of the trends and methods helping lodging properties transition to sustainable operations.
READ MOREDiscover how AI is revolutionizing the travel industry, offering personalized experiences and driving revenue growth. From natural language queries to predictive analytics, explore how marketers leverage AI for optimized interactions. Dive into Google's Performance Max and other AI-driven strategies shaping the future of travel. Embrace AI now to unlock transformative possibilities and reshape the industry. Read more in the full article.
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