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The pandemic changed our outlook on travel and life in many instances. The impact on hospitality design super charged existing trends within the industry, providing for an accelerator environment which meant that designers had to quickly adapt to the new needs of visitors. As we redesign the world to accommodate transformative times, so too has the hospitality industry been transformed. READ MORE
As hotel occupancy rates rebound back to pre-2020 levels, the lasting effects of the pandemic have blurred the lines between home versus hospitality, work versus leisure. Here's how Mary Cook, founder and president of commercial interior design firm Mary Cook Associates, is seeing hotel design evolve to reflect the changing lifestyle preferences of today's business, leisure and so-called "bleisure" travelers. READ MORE
The hospitality industry is defined by its ability to reinvent to fit the requirements of travelers the world over. As the industry evolves, many design trends that were in motion prior to the shutdown quickly accelerated with health and flexibility at the forefront. What types of design solutions and strategies can hotel developers and operators implement to elevate a sense of wellness, and provide options that cater to guest preferences? READ MORE
Travel is back with guests hankering for more than ever. No longer is your mission simply to put heads in beds. Today's guest requires hotels they want to stay in and stay in again. Public spaces should feel designed with their delight in mind, with eye-catching elements that create a real sense of place and welcome for locals and visitors alike. READ MORE
Holston House, a luxury boutique hotel in Nashville, recently transformed into an up-tempo destination hotel with Art Deco roots in the heart of Music City. After opening in 2017, the property sought to weave its storied past into its design without undergoing a complete rebrand, focusing on its history through the past century and amplifying the voices from then and now. READ MORE
It seems today that businesses are always hiring and in need of employees. We can acknowledge the technological efficiencies for service which translates to fewer employees in some cases. However, there is still a need for a qualified workforce. This article will review recruitment and talent acquisition for our industry as well as planning for the next generation of managers and leaders.
READ MOREWhat travelers are seeking has shifted dramatically. Where once luxury was defined by seeing and being seen in 'hot' destinations, or by the sheer grandeur of the accommodation, today's discerning guests want their travel to be meaningful, authentic and sustainable. Now, they want to experience their destination less as interloping tourists and more as locals-albeit pampered ones-and that quest begins the moment they arrive at their destination.
READ MOREThe first generation of digital natives--Gen Z--join Millennials as the biggest target market of business travelers. With a combination of global awareness and digital presence, Gen Z travelers creates travel itineraries designed to mix social media-ready photo opportunities and travel vendors that support for sustainable development. That mix provides hoteliers guidance on how to accommodate these guests through the ways they differ from previous generations.
READ MOREYou may have walked by hotel food self-serve display cases or upscale beverage vending machines before without temptation, but it's worth a second look. The quality is improving, and it would be worthwhile to partner with local food and beverage purveyors to not only exceed your guests' locavore expectations, but to also find a quality F&B solution in the absence of a trained staff.
READ MOREIn an industry where luxury and comfort are often the principal offerings, hospitality is now witnessing a paradigm shift as customers increasingly seek purpose-driven brands and experiences that improve society. Today, social purpose is not just a trend but a core component of driving positive customer engagement. But what does this shift towards purpose mean for hospitality executives and marketers?
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