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With the return of in-person events on the rise, people are excited to immerse themselves back into their pre-pandemic routines. However, events as we know it have changed and will continue to evolve. Amongst change comes the need for flexibility to adapt to today's new normals. How can events accommodate guests as in-person gatherings begin to resume with the COVID-19 in mind? READ MORE
Meetings and events best practices applied with flexibility and empathy will help planners and suppliers ensure the best win win outcome through these continuing challenging economic conditions. Staying focused on stakeholder objectives while working closely across the functional areas of the operation, hotel salespeople will test their skills and creativity. It is important to remember the foundation while being mindful of all possible outcomes. READ MORE
As the travel industry rebuilds, group and business travel will be slow to return, but destination marketing organizations (DMOs) are invaluable partners for hotels looking to attract meeting and conference planners again. Understanding how DMOs are working for hotel partners is key to ensure both entities cooperate efficiently in achieving a shared goal: keeping business travelers interested in their destination. READ MORE
As we return to in-person group meetings while still navigating the challenges of an ongoing global pandemic, "Six Keys to Group Meeting Success," highlights important areas of focus for event venues and group meeting planners to consider. The article stresses the importance of technology, safety, clarity, flexibility, creativity, and hospitality as valuable tools to ensure a continued safe and successful return to live events. READ MORE
Intuitively, it is in the nature of mankind to seek certainty, but this will always be a philosophical vice. Uncertainty fuels debate and becomes the perfect playground for self-appointed visionaries. In this article, Conor Kenny looks forward at what might or might not be for the future for meetings as we once knew them. To have a sense and belief in certainty, first we have to doubt it. Only then can we develop a rationale. This article will look at why the meetings business, whichever way, will change. That is for certain. READ MORE
In a market where everyone is hiring, today's workforce demands more than a paycheck to stay at one employer. Successful executives understand this, staying connected to employee needs, monitoring competitors' approaches, and making necessary adjustments to be the most attractive workplace. Winning organizations communicate their comprehensive total rewards, so employees understand the value of doing their job well and staying longer.
READ MOREHoteliers face shrinking RevPAR and rising costs, making agility essential. Real-time labor tools, predictive housekeeping, and compliance automation help cut waste without sacrificing service or guest experience. Reinvesting part of the savings into high-impact guest experiences boosts ROI. "Running lean" isn't austerity-it's strategic adaptability that protects margins, improves efficiency, and positions hotels to thrive when demand returns.
READ MOREThis article reveals the latest U.S. RevPar trends, highlighting emerging markets and those facing challenges. From Cleveland's growth, spurred by unique events, to Montana's rise as a leisure hotspot, it offers insights into which destinations are thriving and why. Hospitality professionals will gain valuable knowledge on the evolving market landscape and areas showing strong recovery potential.
READ MOREThe article compares brand-managed hotels with third-party managed hotels, outlining their key similarities and differences, and advantages and disadvantages. Each model has its strengths and weaknesses, and the ideal choice will depend on an owner's unique needs, market conditions, and long-term strategic vision. By weighing these factors carefully, owners can find the right balance to drive profitability and success in their hotel investments.
READ MOREHotels are hubs of activity and the potential risk of a guest slip and fall or other incident is seemingly everywhere. What can the hotel management team do to adequately manage and reduce risk? This article provides an overview of operational insurance typically carried by a hotel, guidance for responding to covered claims when accidents occur as well as recommendations for claim prevention.
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