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In a world that is rapidly becoming more and more conscious about saving Mother Earth, most people in today's society prefer to spend their dollars with destinations that are eco-friendly. That's why it's vital for hotels to not only implement "green" initiatives, but educate guests about them with the hope they bring those practices home and use them in their daily routine. READ MORE
The pandemic has shown the possibilities of working with more flexibility, innovation, and creativity. This is a challenge for all of us in this industry. How do we accommodate this appetite for this flexibility? To foster the atmosphere of flexibility and creativity, I believe it is critical to remove some of the rules and bureaucracy that the event industry has adopted. READ MORE
Following years of being fundamentally confined to our homes, people are eager to gather with friends, family and colleagues. However, social distancing remains a consideration, making outdoor areas critical for hospitality venues. Solutions such as glass windscreens, platform pool covers, and modular staging are playing an increasingly important role in helping facilities optimize their outdoor spaces for safety and enjoyment. READ MORE
The hospitality industry is experiencing a resurgence of business travel and meetings, which have come with new expectations following the pandemic. In addition to health and safety measures, these groups are seeking outdoor event spaces and the amenities and services that hotels previously offered. Hotel operators must find the perfect balance between the old and new to continue exceeding expectations. READ MORE
It's no longer enough to provide a space for meetings and events; meeting planners and attendees now expect gatherings to be elevated by design, both spatial and experiential. Planners continue to be looking for meeting spaces that are tailored to their unique needs and experiences that are designed to be dynamic and immersive. READ MORE
Operational excellence is the engine behind every high-performing hotel. This article explores eight key strategies-from staff empowerment to tech integration-that enable hotels and executive leaders to deliver seamless guest experiences, drive profitability, and stay competitive. Whether you're running a boutique inn or a global brand, learn how to turn operational discipline into a long-term strategic advantage.
READ MOREHospitality is a fast-paced, multifaceted industry, which means staying relevant requires agile responses to external changes. The solution lies in a multi-disciplinary approach to problem-solving that fosters collaboration between all departments. This approach is vital for finding creative solutions to various issues or opportunities, optimizing operational processes, and leveraging departmental strengths for effective decision-making in the face of industry disruptions.
READ MOREThere is an old expression that says children will enter kindergarten as a question mark but will come out of college as a period. In this article, you will discover three engaging and fun tools that can take you and your marketing team out of your same-ol' same-ol' "period" thinking and back into your creative "question mark" selves.
READ MOREFrontline hospitality managers and their workers are experiencing a range of issues, which include low tips, burnout, and low employee engagement. Now, new survey results from Axonify highlight how these ongoing issues are impacting hospitality workers, as well as the actions their employers can take to lighten the workload and help their organization determine a better path forward.
READ MOREThis article dives into the competitive world of hotel revenue management, where strategies range from "rate espionage" to navigating OTAs and modern RMS. It highlights the clash between "Old School" fundamentals and "New School" tech-driven tactics, emphasizing the need to blend both approaches. To succeed, hotels must innovate while preserving the core principles of guest relationships and market intuition.
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