LIBRARY ARCHIVES Take a look at past articles and SUBSCRIBE TODAY!
When hotels become greener, they not only decrease their carbon footprints but also increase the likelihood that eco-conscience consumers will choose their properties. For guests and staff who expect companies to prioritize sustainability, eco-friendly environments create property champions, inspiring loyalty, return visits and recommendations in reviews and conversations. Hospitality-specific technology can play an important role in elevating hotel sustainability. READ MORE
Travel is thriving, yet, headlines claiming travel is not essential are percolating as new reports and urgent recommendations to cease everything possible - including travel - to curb climate change. People will continue to travel as long as they can. As hoteliers, we can provide a responsible travel experience that protects the planet and the bottom line. Here's how. READ MORE
As populations grow and travel thrives post-pandemic, it's more important than ever for hospitality brands to create authentic, sustainable experiences that combat critical social and environmental challenges. To start, brands should prioritize cultural experiences and ESG initiatives that create a better appreciation for each other and the destinations that we travel and enable meaningful connections between locals and guests alike. READ MORE
The hospitality industry is shifting towards sustainable practices to reduce their carbon emissions and protect the environment. With the rise of travel trends and Gen Z's preferences, hotels are adapting to cater to these evolving expectations by offering personalized experiences, wellness centers, and organic options. Learn how hotels are revolutionizing the hospitality industry and changing the game by prioritizing sustainability and wellness. READ MORE
Businesses in general, including the hospitality sector, have long enjoyed the luxury of promoting random green initiatives and, by doing so, adding both brand value and bottom line profit. This is no longer enough as we currently, and globally, are facing an increasing number of climate catastrophes, a plastics and micro plastics invasion, and non-degradable chemicals piling up in nature, while at the same time experiencing the last mass extinction of species. In short, it is high time for full sustainability. READ MORE
The hospitality industry relies on quality ratings like Michelin stars or AAA diamonds to guide travelers, focusing on comfort and amenities but overlooking local safety. With traveler priorities shifting toward safety, the absence of a standardized safety badge for hotels and destinations is a critical gap. A universal safety designation, incorporating crime data, infrastructure, and neighborhood vitality, could empower travelers and redefine industry standards.
READ MOREThe senior living sector offers great growth prospects for hospitality companies, yet hospitality branded senior living projects are few and far between. In this article, we look at some of the notable developments from recent years and explore more in detail why hotels and other hospitality players may be missing out on a big opportunity in this sector.
READ MOREDiscover how today's hoteliers are blending hardware (technology) with software (thoughtful hospitality). This article explores the rise of digital concierge tools, AI-powered personalization, and the evolving guest expectation for autonomy and connection. Learn how forward-thinking leaders are redefining service - not by replacing the human touch, but by using technology to elevate and enhance it.
READ MOREAs the hospitality industry evolves, boutique and independent hotels are at the forefront of distinguishing themselves by curating unique and memorable experiences. Delivering a superior guest stay that includes the options to create an itinerary of experiences has become the top strategy for properties to build guest loyalty and earn positive reviews in a competitive market.
READ MOREThe advent of digital workers powered by Robotic Process Automation (RPA) is poised to significantly enhance operational efficiency and improve the guest experience. A research study conducted by Dr. Aluri and his co-authors, employing a case study method, revealed that high-tech digital solutions for workers can augment intelligence, allowing humans to concentrate on the high-touch aspects of the hospitality industry.
READ MORE
