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Gaming is exploding in popularity, with new casinos opening across the country. With growing prevalence and popularity comes a corresponding surge in innovation with inspired modern casino environments. Leading developers are rethinking long-held assumptions about what casinos "should" look and feel like-and are infusing some of the best new design concepts and entertainment experiences into genuinely immersive gaming spaces. READ MORE
Clean energy is at the core of the sustainability efforts for Legacy Vacation Resorts and they understand by removing their reliance on traditional power sources, they can greatly reduce their carbon footprint. Read on to find out more about how LVR measured, planned and completed their clean energy projects to date while looking ahead for a 100% renewable energy adoption company-wide by 2030. READ MORE
The hospitality industry has been through an upheaval, and today it has to adapt to post-pandemic changes with a focus on digital strategy, safety, and online engagement to recover from financial and employment losses. Success requires enhancing e-commerce visibility, leveraging mobile-first approaches, AI integration, SEO, and social listening to meet elevated consumer safety expectations and drive conversions. READ MORE
Managing Change addresses the essential steps in establishing and managing a change process. The article starts with a discussion about why organizations pursue change and what they need to do to prepare a change process. It then walks through key steps and pitfalls to describe the process, essential roles of participants and key considerations to achieve success. READ MORE
Troy Dixon, General Manager at Central Station Memphis, explores the multifaceted charm of adaptive reuse hotels in this thought-provoking piece. By seamlessly blending historical authenticity with contemporary comfort, these hotels offer travelers a unique and immersive experience. The intersection of travel and history becomes a tangible reality, allowing guests to stay in transformed spaces and partake in the rich narratives embedded within the walls. READ MORE
How can hoteliers use the formula of GRWM videos and other TikTok trends to get attention for their brands? GRWMs, walk and talks, and in-the-car videos are all great ways for hoteliers to showcase their properties through authenticity and movement. These trends of TikTok already keep social media viewers entertained, informed, and attentive, and that same level of attention can be earned by hotel brands.
READ MOREOn April 23, 2024, the U.S. Department of Labor issued a final rule raising the salary threshold for exempt employees under the Fair Labor Standards Act. This change, rolled out in two stages, affects millions by altering exempt status and increasing overtime eligibility. Employers must adjust salaries or face new obligations, with legal challenges expected. Compliance preparation is crucial.
READ MOREWe are often concerned about potential threats that can affect the hospitality and tourism industry, such as wars and conflicts, security concerns, natural disasters, and food crises. Like many other areas of the economy, the hospitality and tourism industry is subject to these threats, especially since many countries and destinations depend on tourism as their primary source of income.
READ MOREThe benefits of a large hotel management company may seem obvious. However, when choosing a management company for your hotel, consider looking beyond the obvious and evaluating whether a more personalized and strategic approach is appropriate for your hotel investment goals. This article outlines the benefits of selecting a small hotel management company for the day-to-day operation of your hotel.
READ MORECarol Leaman, CEO and co-founder of frontline learning enablement provider Axonify, explores some of the most frequent kinds of emotional customer situations frontline hospitality workers must handle. She also dives into some of the training methods and tactics hotels can leverage to ensure their frontline workers have the skills and confidence to handle these instances safely, calmly and respectfully.
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