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Anyone you ask will likely tell you that they couldn't wait to say adios to 2020. As you settle into 2021 and think of ways to thrive in this "new normal," take time to reflect on how 2020 changes your workplace and considering updating your HR practices. Read on to see the top four HR practices for you to consider implementing in your organization to set you up for success in 2021 and beyond. READ MORE
Healthy company cultures are marked by leaders who make time to stay connected to their staff. Leaders want staff who are 100% productive and who stay for years. But do those same leaders ever stop to ask what the staff members want or need? Learn the five ways self-aware and diligent leaders avoid becoming disconnected from staff by truly knowing their people. READ MORE
Can a virtual interview be enough to hire senior executives without meeting them face to face? Can a brand entice top talent to join based on a Zoom call? Florian Kittler from HVS Executive Search explores how virtual recruiting is becoming the new form and why hospitality companies should revisit their biggest strength and incorporate it into their hiring process. READ MORE
Hotels have long been moving business processes online and into the cloud, but for many, I-9 compliance remains stuck in the age of paper. Electronic employment authorization verification systems should not be assumed to have legal compliance built in. Current law imposes additional requirements on employers which use I-9 electronic systems. HR must carefully vet such systems before deploying them. READ MORE
What kind of support should a hotel executive receive from their HR team in 2021? And what kind of support should they expect their HR team to expect from them? Find out from an expert how HR has changed over the past 40+ years, how you should change with it, and how all will benefit along the way! READ MORE
Hotel food & beverage is ramping up in popularity once again, and now is the time for hotels to establish themselves as local dining destinations. Operators must embrace emerging trends and redefine their F&B strategy to stand out in today's marketplace while keeping a lid on operating costs. Hotels must be open to experimentation and reinvention to exceed guest expectations, starting with a return to high-quality service fundamentals.
READ MORESocial sustainability-the human counterpart to environmental sustainability-focuses on people, equity, and community impact. It has the power to reshape stakeholder engagement in the hospitality industry, offering actionable ways hotels can embed socially responsible actions into their daily operations, strengthen relationships, and build lasting trust with guests, staff, and the communities they serve. This article explores four practical ways for hotels to implement social sustainability.
READ MOREWorkplaces haven't changed dramatically in the last few years, but leadership needs to adapt to the evolution. A new California law may install changes for many hospitality companies. But even if it doesn't pass, leaders must reevaluate policies, catch up to the times, and ensure that remote work doesn't mean working 24/7 for employees.
READ MOREExperimental travel involves an element of serendipity, a deeper connection to the destination, and experimentation with new travel concepts. It is also related to digital nomads, sometimes adventure travelers who spend time at their destinations. As this group can work from anywhere and earn money while traveling, providing them with accommodations, events, services, and facilities can open new doors for hospitality businesses.
READ MOREIn a rapidly changing hospitality landscape, staying ahead of marketing trends is essential for hotels seeking to increase revenue throughout the year. By embracing digital transformation, leveraging social media, prioritizing sustainability, and more, hotels can attract more guests and enhance the overall guest experience. As the industry continues to evolve, hoteliers who remain agile and innovative will be well-positioned to thrive and achieve long-term success.
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