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Where Does a 10,000-pound Elephant Sit?
, Professor, The School of Hospitality Business/MSU
What is Holding Hotels and Resorts Back from Fully Utilizing CX Technology?
, Principal, Hospitality Practice Leader, North Highland
SBA 504 Loan Program Levels Playing Field for Small Hoteliers
Christopher G. Hurn
, President & CEO, Mercantile Commercial Capital LLC
You Don't Want Satisfied Employees Staffing Your Hotels
, President and Founder, The Employee Engagement Group
How to Make Your Boutique Hotel More Distinguished
, President, Didi Lutz PR
Steps in Measuring Hospitality and Guest Services Efficiency
Michael Haynie, SR.
, President, Parkway Hospitality Management
Digital Marketing Stats for Marketers Who Keep Ahead of the Game
, Fractional Digital CMO, PinchHit Partners
Driving Spa Revenue - Secrets to Success
, President & Founder, WTS International
Using Real-time Feedback to Enhance the Guest Experience
Richard D. Hanks
, Chairman and President, Mindshare Technologies
Hotel Spas: The Guest Host Program
, President, Preston Wynne, Inc.
Design Drivers: How Universal Culture Impacts Hotel Design
, Principal & Founder, dash design
The Gloves are On: Yelp to Add Health Inspection Grades to Reviews
Marc Stephen Shuster
, Partner, Berger Singerman
Spring Is On the Way and the Outlook Is Brighter
, Global Director (Hotels & Hospitality), BDRC Continental
Putting the 'Hot' in Hotel Rooms
, Director, Interior Design, Hatchett Hospitality
The Key to Hospitality Success: Your Seasonal Workers
, Director of Strategic Accounts, Adecco Staffing USA
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