An unstable labor market is pushing hotel operators to explore cross-border hiring. But managing international recruitment brings complexity and compliance risks. This article explores how technology-like applicant tracking systems, mobile-friendly portals, and automated workflows-is reshaping workforce mobility into a structured, scalable process. For hospitality leaders, adopting these tools could turn staffing from a constant scramble into a predictable advantage.

With rising labor, operating, and borrowing costs, hotel marketing and PR teams may feel tempted to turn to AI to outsource portions of their work. However, there are instances in which using AI to promote your property can do more harm than good. Let's review nine ways hotel marketing and PR teams should never use AI.

The new year will bring a record slowdown in new development along with increased transactions. Luxury and soft brands will continue to focus on personalized experiences, gaining support from U.S. rising wealth and a travel increase for major events. Acquisitions of distressed assets, repositioning and conversions over new builds will reduce capex risk, making way for improved key metrics important to industry-wide owners. 

This article examines how discounting in luxury hospitality can create an illusion of success: occupancy and RevPAR recover, but brand equity quietly erodes. Frequent discounts condition guests to wait, weaken pricing power, distort guest mix, and increase channel dependency. True long-term performance, the author argues, comes from discipline, restraint, and protecting trust-not short-term volume gains.

This industry-driven article examines how inflation, labor shortages, supply chain disruptions, and higher interest rates are reshaping the financial landscape of the hospitality business (hotels, resorts, F&B, and integrated casino properties). As operating expenses rise faster than revenues, margins, NOI, and asset valuations are under pressure, forcing industry leaders to rethink traditional growth strategies to grow revenues and protect profit margins.

Cybersecurity is an essential team sport because threats are growing more sophisticated and adversaries actively collaborate. Organizations, particularly in the data-rich hospitality sector, must abandon fragmented defenses for collective strength. Key benefits of this approach include achieving shared situational awareness, pooling expertise, and enabling faster, coordinated incident response across the industry. By sharing threat intelligence, defenders can preemptively reduce the impact of known attacks, making everyone stronger together.

As the hospitality industry rebounds, persistent labor shortages continue to challenge hotels and resorts nationwide. This article discusses how hospitality leaders can adopt proactive, data-driven immigration strategies to fill critical roles, stabilize operations, protect guest experience, and preserve revenue. It outlines practical visa options, compliance considerations, and long-term workforce planning approaches to create a sustainable competitive advantage.

Most owners keep blaming the labor market, but the real labor problem is often sitting in the floor plan. This article connects today's overstaffing and high turnover to the quiet development decisions that hardcode inefficiency into a hotel, from undersized back-of-house spaces to "savings" that become permanent operating drag. If you want better margins without cutting service, start with design.

What if your hotel became the next headline in a human trafficking lawsuit? This article explores the terrible story behind a franchisee and franchisor facing a human trafficking allegation under the TVPA and TVPRA legal framework and the expectations of the current legal landscape. We walk through the legal risks to help you prevent this nightmare at your own hotel.

Sustainability in hospitality must extend beyond intention to create measurable impact. In this executive perspective, Brandon Miller, General Manager at McKibbon Hospitality, responsible for AC Hotel Asheville Downtown, outlines five practical ways hotels can embed sustainability into daily operations. From data accountability to procurement strategy, he explains how leadership ownership transforms environmental goals into disciplined operational performance.

President - International of TRUNK(HOTEL) Toni Hinterstoisser shares the evolving story of TRUNK Hotels-its origins, guiding philosophy, and ambitions beyond Japan. He discusses the brand's distinct approach to hospitality, its forward looking path toward global expansion, and the importance of staying true to core values while thoughtfully adapting to new markets and emerging opportunities worldwide.

Nestled in a UNESCO heritage site in Costa Rica's Peninsula Papagayo, Nekajui, a Ritz-Carlton Reserve, uses architecture as an instrument for sensory connection, shaped by topography, biodiversity, and cultural heritage. In this article, Jorey "Shosh" Friedman, Design Principal at 10 Design, explores how a transformative hospitality experience can emerge when the destination itself becomes the client.

Construction is a key factor in the past, present and future of the hospitality industry. Construction can create a develop a collaborative effort that encompasses, supply chain considerations, operational efficiencies, interior design, sustainability and more. This article will review construction and development trends that keep hospitality products current and discuss what managers and decision makers need to know about construction.

Modern hospitality cybersecurity has transitioned from a technical IT function to a strategic C-suite priority. As hotels evolve into technology-driven ecosystems, digital resilience is essential for brand reputation. Executives must lead by aligning security with business risk and engaging in collective industry defense. Protecting guest data is now as vital as physical safety to ensure trust.

In today's hospitality landscape, ancillary services have become a critical driver of revenue and guest satisfaction. Through pre-arrival planning, dynamic pricing, AI insights, and integrated platforms, hotels can personalize experiences, improve operations, and increase total revenue per guest. Properties that strategically promote and manage ancillary offerings gain a competitive edge, build loyalty, and unlock sustainable long-term growth.