HOTEL BUSINESS REVIEW
January FOCUS: Mobile Technology
Mobile Technology: Next Level Innovation
Despite the recent adversity that has challenged the entire lodging industry in every facet of its operation, the relentless march of digital innovation continues unabated. Part of this is driven by the need to outperform the competition so hoteliers can promote their operations to digitally-savvy Millennial travelers, and part of it is driven by the desire to continuously find new ways to enhance the guest experience. In that regard, hotel apps that provide mobile check-in/out, room access, room service, and the capacity to control in-room lights, curtains, temperature, and television programming from a guest's personal device is fast becoming standard. Soon, new features such as voice control, facial recognition, smart rooms, and the use of A.I. for things like virtual hotel tours may be on the horizon. The January Hotel Business Review will report on how some hotels are integrating new mobile technologies into their operations to offer their guests an impressive, next level experience.
This month's feature articles...
Recent Features ...
December 2021
Hotel Law: The Consequences of Covid-19
November 2021
Architecture & Design: Wellness is Key
October 2021
Revenue Management: Monetizing All Offerings
September 2021
Hotel Group Meetings: Spirit of Innovation
August 2021