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Thursday January 21, 2021
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HOTEL BUSINESS REVIEW
Best Practices in Hotel Management & Operations
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DAILY HEADLINES - Thursday Jan 21, 2021
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ARCHIVES
More from our online Library Archives...
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Evolution of Hotel Guest Technology for 2020 and Beyond
By Adam Gillespie, Founder, BroadView IP
It is no exaggeration to say that technology is advancing so rapidly that it is often difficult to keep up with the changes. Year after year, one area in which this is apparent is within the hospitality industry, as more hotel brands respond to the needs and requirements of discerning customers who expect an experience that fits their modern lifestyles and expectations. Many market leaders have responded well, with new and exciting innovations, while others lag behind. As we approach the start of a new decade, take a brief insight into where hotel technology stands at the moment, along with some suggestions as to what we might expect to see in our hotel rooms for 2020 and beyond.
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Look To Your Living Room - Hospitality's 2019 In-Room Technology Is Already In Most Homes
By Ahmad Ouri, Chief Executive Officer, SONIFI
Connected technology is advancing quickly and hotels must be ready to meet or exceed the experiences guests have in their homes. By examining current consumer trends, guests expect a multiple device experience integrated seamlessly with the in-room technology. Those expectations include but are not limited to streaming, voice assistants, and environmental controls. These disparate products must work together – over the same infrastructure – to deliver a simple and seamless guest experience. With some smart planning and careful consideration in selecting a solution provider, it is possible to build a technology ecosystem that benefits both guests and hoteliers.
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