Beekeeper, the #1 Operational Communication Platform, is Now Available in Australia

Australia , Sydney , NSW. January 24, 2019

Technology 4 Hotels, a leading technology provider to the hospitality industry, announced today that it has been appointed as the Australian Hospitality channel partner for Beekeeper.

Beekeeper is the multi-award winning operational communication platform for connecting a hotel's non-desk workers across locations and departments. In 2018 Beekeeper was awarded three top technology honours including; Most Innovative Hotel Technology at HX 2018, The Most Innovative Technology of 2018 by HTNG, and the HITEC 2018 E20X "People's Choice Award" 2018 by HFTP.

The global hospitality industry is doing a good job of leveraging mobile technology to enhance the guest experience. What isn't being addressed is how to harness the power of mobile to share real-time company information with the 1.9 million front and back-of-house hotel employees who don't sit at a desk or have a company email address. These frontline hotel employees make the biggest difference in each guests' stay, and there's never been a better time for hoteliers to invest in ways to inform, connect, and empower them with digital tools to continue to provide exceptional service.

A common challenge faced by most hotels is ensuring frontline staff that are in direct contact with hotel guests receive the right information in a timely way. Notice boards with printed material and Daily Communication Sheets posted in staff areas are no longer an effective way to communicate with employees who are working different shifts and may speak different languages.

By digitising workplace communications, hotels can make the biggest advances towards improving the guest experience, by improving the employee experience that is so critical to providing the best service, all while creating strong employee engagement and reducing turnover.

Beekeeper is designed to engage all employees including non-desk workers in a modern way who typically do not have a company email address; It gives them a voice, breaks down silos between departments, recognises them for doing an outstanding job, creates loyalty, and drives job retention. The happier employees are at their jobs, the more guest loyalty and satisfaction scores improve.

Brendon Granger, Director of Technology 4 Hotels, comments "Working shoulder to shoulder with hoteliers to enhance the guest experience is why we exist. We are delighted to have been chosen by Beekeeper to be their Hospitality partner in Australia. Beekeeper is the #1 Employee Communication App and I believe it will allow any hotel who uses it to take both the Employee and, in turn, the Guest Experience to the next level.

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Tags: beekeeper,employee communication


About Beekeeper

Media Contacts:

Brendon Granger
T: 612-911-30623
Barb Worcester
Beekeeper Media Contact
T: 440-930-5770
Austin Sandmeyer
Beekeeper Media Contact
T: 415-742-1530
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Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.