Mid-scale Hospitality Embraces Wood Laminate Furniture

By David Foliot Vice President, Hospitality, Foliot Furniture | October 12, 2014

Co-authored by Daniel Foliot President of Foliot Furniture

There was a time when hotels of all scales used only furniture made from solid wood and veneer. Furnishing a hotel room with a laminate desk, armoire, or headboard was unheard of. In fact, the use of laminate of any type in the hotel industry was seen as somewhat taboo. Considered an inferior alternative to wood, laminate offered little in the way of durability, modularity, and aesthetics. It was therefore widely avoided by hotels.

However, just as the hospitality industry has grown and evolved, so to have the offerings of today's laminate.

The Advantages of Modern-Day Laminate

1. Multiple Finish Options

Gone are the days of monotone faux-wood or brown laminates. Wood laminate is now offered in an almost endless variety of styles and finishes. This allows designers to mix and match virtually any style or color of furniture.

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Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.