Editorial Board   

Mr. Day

Ryan Day

Founding Partner, The Portal Live, LLC

Born and raised in Ann Arbor, Michigan, Ryan Day earned his bachelor of fine arts degree from Kendall Collage of Art and Design in 2004. Embracing his passion for innovation, he soon after opened a successful design firm, Ryan Day Design. From its inception, the firm focused on providing clients the highest possible return on their advertising investments by creating fully integrated multiplatform marketing campaigns. Mr. Day draws on his experience to develop elegant solutions to enhance productivity in complex, interconnected consumer ecosystems. Mr. Day works with clients to implement sustainable systems-based solutions that address the ongoing frustrations business owners face regarding low returns on conventional advertising, and inadequacies in the ability to reach motivated consumers. Mr. Day founded The Portal Live, LLC in 2005 after studying conventional and emerging advertising models including in-room hotel publications, in-flight print media, location-based digital advertising, intuitive mobile marketing, and social media communications. This provided the guidelines to develop a system that would consistently provide boutiques access to new highly motivated consumers, while ensuring hotels enjoyed increased revenue. Recognizing significant opportunities in emerging mobile web technologies, Mr. Day launched Touch Tech Media Lab, LLC in 2013. The company creates custom multi-platform web applications and mobile websites designed specifically to increase exposure, usability, and conversions among mobile customers. Supported by a team of software developers, Mr. Day now looks to establish Touch Tech Media Lab, LLC as an industry leading developer of custom digital solutions for small to medium sized businesses. Mr. Day remains as a partner and continues to follow the market and drive Touch Tech Media Lab forward, connecting local consumers with regional businesses via mobile web technologies.

Mr. Day can be contacted at 954-254-3099 or rday@TouchTechMediaLab.com

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.