Editorial Board   

Mr. Leopold

Gary Leopold

President & CEO, ISM

Gary Leopold is President and Chief Executive Officer of ISM, a Boston-based advertising and marketing firm that specializes in the travel and leisure industries. Among their clients are Four Seasons Hotels and Resorts, American Express, Emirates, Harley-Davidson, Foxwoods Resort Casino, Massachusetts Port Authority (Massport) and Harley-Davidson. Prior to joining ISM, Gary was the corporate director of public relations for Sonesta International Hotels Corporation, overseeing 13 hotels worldwide. Gary is a past president of the Hospitality Sales and Marketing Association International (HSMAI) and currently serves on their Board of Directors as well as on the Board of the HSMAI Foundation. He is the founder of the HSMAI Golden Bell Public Relations Awards and Golden Click Web Awards, and a co-founder of the Annual Travel Awards Night dinner. A noted expert in travel marketing, he has taught and lectured on the subject at Cornell, Boston University, University of New Hampshire and many other colleges and organizations. He's also written articles for Business Travel News, HSMAI Marketing Review, Successful Meetings and other industry publications. Mr. Leopold is also the recipient of the Albert E. Koehl Lifetime Achievement Award in travel advertising from the Hospitality Sales & Marketing Association International (HSMAI), an honor he shares with Michael Eisner and Sir Richard Branson, among others. He is also the current president of the MAGNET global agency network.

Mr. Leopold can be contacted at 617-353-1822 or gleopold@ismboston.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.