Editorial Board   Guest Author

Mr. Van Amerongen

Mark Van Amerongen

Chief Operating Officer, Prism Hotels & Resorts

Mark Van Amerongen is the Chief Operating Officer for Prism Hotels & Resorts, where he brings more than 25 years of professional hospitality leadership experience to an award-winning full-service hotel management, investment and advisory services company.

Mr. Van Amerongen began his career in hospitality with Hyatt Hotels and quickly progressed through several flagship full-service hotels. Shortly after, he joined Marriott International, where he held several executive committee and general manager positions for the full-service hotel division throughout the U.S. Mr. Van Amerongen moved from single property positions to multi-property assignments, including the Regional Director of Operations on the West Coast for Marriott and Renaissance full-service hotels, before heading to Las Vegas as Marriott's Area General Manager overseeing the Marriott Managed Hotels in that market.  Prior to joining Prism, Mr. Van Amerongen spent eight years as Executive Vice President with Western International in Dallas overseeing the growth of the management company from start-up to more than 45 hotels.

Calling on the skills and lessons learned during a career that has encompassed a variety of hospitality leadership positions across a broad swath of the industry, Mr. Van Amerongen brings unique insight and foresight to his role as Prism's Senior Vice President of Operations. The depth and diversity of his highly successful management experience is an asset for a firm that has made a name for itself applying elements of the receivership skill set to a more traditional third-party management role. For Mr. Van Amerongen, and for Prism, that depth of hands-on operational experience is a fundamental piece of the professional puzzle. As a member of Prism's executive committee, his ability to help identify and execute quality opportunities is invaluable.

Mr. Van Amerongen earned his degree in hotel and restaurant management from the State University of New York, and received his CHA designation in 1990. He serves on the Board of Directors for the Dallas Chapter of the Juvenile Diabetes Research Foundation. Mr. Van Amerongen currently lives in McKinney, Texas, with his wife Tina and their two children.

Please visit http://www.prismhotels.com for more information.

Mr. Van Amerongen can be contacted at +1 214-987-9300 or mark.vanamerongen@prismhotels.com

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.