Editorial Board   Guest Author

Mr. Inabinett

Matt Inabinett

Director of Sales & Marketing, JW Marriott Austin

Matt Inabinett is Director of Sales & Marketing at JW Marriott Austin, a luxurious hotel in downtown Austin, TX. This upscale destination is home to 1,012 plush guest rooms and suites, coupled with a superior location in the heart of downtown Austin and comfortable amenities that go above and beyond the ordinary. As the leading choice in Austin Convention Center hotels, JW Marriott Austin offers an unprecedented 120,000 square feet of stylish, sophisticated Austin meeting and event facilities for both large and intimate events.

Mr. Inabinett has worked for Marriott for more than 10 years and has continued to make a positive and lasting impact on each team he's lead. He started with the Marriott Rivercenter and Riverwalk hotels in San Antonio in 2007 as a Sales Manager. In 2009, he was promoted to Sr. Sales Manager and then in 2011 as Sr. Sales Executive. In 2012, he was again promoted as a Sr. Sales Executive for the JW Marriott San Antonio Hill Country Resort & Spa. In 2013, Mr. Inabinett returned to the Marriott Rivercenter and Riverwalk hotels as the Director of Group Sales. Within this position, he oversaw a team responsible for booking $45+ million in group revenue for these combined hotels with 1,504 combined guestrooms and suit

Mr. Inabinett joined the JW Marriott Austin team as Director of Sales & Marketing in 2017, and he's responsible for the property's daily sales efforts, as well as the overall positioning of the hotel, brand communication and the development of customers for the property.

Please visit http://www.marriott.com for more information.

Mr. Inabinett can be contacted at 512-474-4777 or matt.inabinett@marriott.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.