Editorial Board   Guest Author

Mr. Laveti

Sridhar Laveti

Vice President of R&D & Global Customer Support, Agilysys

Mr. Sridhar Laveti is the Vice President of R&D and Global Customer Support at Agilysys. In this role, he is responsible for leading the product engineering and product management strategies for InfoGenesis, LMS, Visual One, Eatec, DataMagine, rGuest Seat and SWS. Mr. Laveti is an accomplished executive and brings more than 25 years of demonstrated technology and management leadership skills to the customer support teams.

Prior to joining Agilysys in 2017, Mr. Laveti was the Senior Vice President of Gaming Systems Business at Scientific Games, a lottery and gaming company. In that role, Mr. Laveti was responsible for overseeing over 1,300 employees and managing the Gaming Systems business group, which included R&D, Product Management, Services and Support.

In his earlier career, Mr. Laveti was with Manhattan Associates, a supply chain planning and execution software solutions company. As one of the first five employees, Mr. Laveti helped drive the design, development and services of the company's flagship products. During his 14 years at Manhattan Associates, Mr. Laveti held a variety of leadership positions with increasing responsibility, overseeing the development and services management of their supply chain solutions. Most recently, he was Senior Director of Professional Services at Manhattan Associates, responsible for software delivery and consulting services. During his tenure, Mr. Laveti contributed to the company's significant revenue grew to approximately $300 million annually, and more than 2,000 employees worldwide.

Mr. Laveti graduated from University of Madras, India with a master's degree in Engineering. He also received a bachelor's degree in electronics and communications from University of Madras, India. In his free time, Mr. Laveti volunteers with multiple charities in Atlanta area to assist underprivileged families in urban areas.


Please visit http://www.agilysys.com for more information.

Mr. Laveti can be contacted at +1 770-810-7800 or sridhar.laveti@agilysys.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.