Editorial Board   Guest Author

Mr. Hamilton

Drew Hamilton

Partner & Managing Director, Vivreau North America

Drew Hamilton is a Partner and the Managing Director of Vivreau in North America, a company focused on providing its environmentally positive water programs to leading Fortune 500 companies, hotels, conference centers and restaurants. Vivreau develops and implements water programs that allow clients to offer their own limitless, on-site, chilled, filtered still and sparkling water in reusable glass bottles or direct from dispensers. Vivreau programs dramatically reduce the carbon footprint of conventional water offerings and support corporate commitments to environmental responsibility and employee wellness.

Since bringing Vivreau to North America in 2008, the company has actively grown across nearly all verticals that include corporate, government, education and specifically, hospitality. Mr. Hamilton's “keep it simple, be responsible” philosophy has allowed him to develop relationships with industry leaders and has facilitated a path for Vivreau's programs into notable client spaces like the White House, Google, Microsoft, Four Seasons, Fairmont Hotels & Resorts, Marriott/Starwood, Hilton, IHG, RHG, Landry's, Brooklyn's Barclays Center and countless others. Mr. Hamilton was nominated for an Ernst & Young Entrepreneur of the Year Award in 2015 for his efforts to advance these responsible business solutions throughout the US and Canada.

Long before his days in the water industry, Mr. Hamilton cut his teeth managing complex logistics for media projects of every size, filming and working in extreme or ultra-remote areas. By overseeing ongoing, complex, logistically challenging media projects, Mr. Hamilton progressed as a Producer and Executive Producer within film and television. Mr. Hamilton's projects have been nominated for numerous awards and he remains a member of the Academy of Canadian Cinema and Television.

Please visit https://www.vivreauwater.com for more information.

Mr. Hamilton can be contacted at 877-999-1044 or infousa@vivreau.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.