Editorial Board   Guest Author

Ms. Maher

Melissa Maher

Senior Vice President - Global Partner Group, Expedia, Inc

As the leader of the Global Partner Group for Expedia, Inc., Melissa Maher spearheads all aspects of global business relationships with the company's top hotel partners.  Ms. Maher has taken an active role in driving significant discussions within the hospitality industry regarding issues affecting lodging supply partners and key stakeholders in the online travel space.

Ms. Maher oversees the teams responsible for creating new initiatives, driving the strategy behind negotiations, distribution, and connectivity for Expedia's chains, key accounts, and independent partnerships. She also leads Expedia's gaming lodging supply division.

As part of her role, Ms. Maher also manages the Global Partner Marketing team which strives to enhance relationships with key partners including large and regional brands, connectivity providers, ownership groups, management companies, and industry associations, along with executing marketing communications and global partner events.

During her tenure with Expedia, Ms. Maher has been passionate in driving meaningful dialogue about women in leadership within the company and hospitality industry.

Previously, Ms. Maher served as regional director with Expedia, with oversight of the Nevada/gaming lodging division. Prior to joining Expedia in 2001, Maher opened the Paris Hotel & Casino in Las Vegas as the director of conference center sales. She also served as director of tour and conference sales with the Las Vegas Hilton.

Ms. Maher received an M.B.A. and a B.S. in hotel administration from the University of Nevada, Las Vegas.

Ms. Maher can be contacted at 702-938-2347 or MMaher@expedia.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.