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Social Media Influencer Fraud: Key Red Flags
By Gio Palatucci, Director of Social Media Services, Sparkloft Media
At the intersection of hospitality social media campaigns and esteemed industry influencers, you'll find a select few social media users fraudulently touting tremendous influence over their too-good-to-be-true number of followers. The social media influencer industry is not going away anytime soon, so it's more important than ever to keep your brand safe and in the eyes of your target audiences. Marketers are finally talking about the issue of influencer fraud openly, to put these potential negative brand representatives on notice. A watchful eye for influencer red flags will help hotel brands search, recruit and manage influencers for a positive campaign.
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| TRENDING THIS WEEK |
From Pyramid to Pillar: Opportunities Abound in the Baby Boomer Market
By Bonnie Knutson, Professor, The School of Hospitality Business/MSU
Eleven years from now the U.S. population will reach a tipping point. The year 2030 will mark the moment when all baby boomers will be at least 65 years of age; in other words, 20 percent of our population will be of retirement age. Jonathan Vespa, a U.S. demographer, puts it this way: "The aging of baby boomers means that within just a couple decades, older people are projected to outnumber children for the first time in U.S. history. By 2035, there will be 78 million people 65 years and older compared to 76.7 million under the age of 18." So, what does this have to do with hotels? A lot. In this article, you read about two unique opportunities for your hotel to take advantage of the longevity trend.
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DAILY HEADLINES - Tuesday Feb 12, 2019 |
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Hotel Newswire Top Pick
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75,000 Surveys Reveal the Personal Values that Motivate People to Choose a Hotel
By David Allison, Principal, David Allison Inc.
The Lodging industry in all price categories is going through a period of disruption, with huge forces at play. New technologies, mergers, acquisitions, online competition, Airbnb, new travel behaviours, new types of travelers: these are not small adjustments to an ecosystem. In the midst of that chaos it's valuable to step back and ask our consumers, directly, what they value, want, need and expect. And that's where the 75,000 surveys in the Valuegraphics Database come in. We've done that work of asking hotel guests those questions for you.
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More from our online Library Archives... |
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Social Media Can Be the First Responder in Weather-Crisis Communications
By Stephanie Miller, Social Media Manager, Madigan Pratt & Associates
Hurricanes Irma, Jose and Maria recently made names for themselves in the Caribbean and along the southern and eastern coasts of the U.S. As hotels were unfortunately pummeled with Category 5 hurricanes, many people turned to social media. Facebook quickly became a dominant outlet to express well wishes, request updates on guest/staff safety, seek the hotel's condition and check the status of upcoming reservations. During a weather-related crisis, followers and concerned parties want - and expect - timely updates. While challenges are unavoidable, a hotel's ability (or lack thereof) to effectively communicate can significantly affect its brand reputation, guest relationships and long-term revenue.
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The Rising Value of the Travel Influencer
By Sherry Heyl, Founder & Consultant, Amplified Concepts
With 59% of marketers increasing their budget to work with social media influencers, Influencer Marketing is going to continue to grow. We will see hotels getting feature stories on top blogs and/or highlights on influential social profiles. There are a variety of reasons influencer marketing is taking over, including more compelling and entertaining stories told to a targeted audience as well as the increased ability to measure the impact and affect behavior and drive conversions. Whether or not you can increase your budget, here are a number ways you can increase the value of your influencer marketing strategy.
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The Ever Changing Game of Social Media Advertising
By Robert M. Cornell, Senior Vice President of Development, Preferred Hotels & Resorts
Social media influencers are changing the way hotels and hotel brands are promoting themselves in the digital era. In years past, hoteliers could simply consult a short list of available options to promote their products through paid advertising media. Moving beyond the local newspaper, a GDS terminal sign-in message could offer a "point of sale" purchase that directly targeted travel influencers. At the same time, paid consumer advertising meant print space in Conde Nast Traveler or The New York Times travel section. Advertisers could tally the number of impressions the publication declared through the Audit Bureau of Circulations (ABC) that supported their advertising line rates.
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May 2019: |
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Eco-Friendly Practices: Corporate Social Responsibility |
The hotel industry has
undertaken a long-term effort to build more responsible and socially conscious
businesses. What began with small efforts to reduce waste - such as paperless
checkouts and refillable soap dispensers - has evolved into an international
movement toward implementing sustainable development practices. In addition to
establishing themselves as good corporate citizens, adopting eco-friendly
practices is sound business for hotels. According to a recent report from
Deloitte, 95% of business travelers believe the hotel industry should be
undertaking “green” initiatives, and Millennials are twice as likely to support
brands with strong management of environmental and social issues. Given these
conclusions, hotels are continuing to innovate in the areas of environmental
sustainability. For example, one leading hotel chain has designed special
elevators that collect kinetic energy from the moving lift and in the process,
they have reduced their energy consumption by 50% over conventional elevators. Also, they
installed an advanced air conditioning system which employs a magnetic
mechanical system that makes them more energy efficient. Other hotels are
installing Intelligent Building Systems which monitor and control temperatures
in rooms, common areas and swimming pools, as well as ventilation and cold
water systems. Some hotels are installing Electric Vehicle charging stations,
planting rooftop gardens, implementing stringent recycling programs, and
insisting on the use of biodegradable materials. Another trend is the creation
of Green Teams within a hotel's operation that are tasked to implement
earth-friendly practices and manage budgets for green projects. Some hotels
have even gone so far as to curtail or eliminate room service, believing that
keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the
Hotel Business Review will document what some hotels are doing to integrate
sustainable practices into their operations and how they are benefiting from
them.
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Guest Service: A Culture of YES
