Editorial Board   Guest Author

Ms. DeOrsey

Kimberly DeOrsey

Spa & Fitness Director, Omphoy Resort

Kimberly DeOrsey spa career began in 1992 as an Intern at PGA National Resort & Spa, one of the pioneer Resort Spa's in the Country. She worked with the opening-management team for The Spa at PGA National (Palm Beach Gardens, Florida). Based on her accomplishments and reputation, Ms. DeOrsey was recently recruited as Spa Director for the 2012 US Resort Spa Ranked Number One Best by Conde Nast Traveler Readers, The Spa at The Omphoy in Palm Beach, FL. Other prior career accomplishments include spa leadership positions at a couple of other prestigious Resorts and Spas across the country: • Boca Raton Resort and Club, a Waldorf Astoria Resort (Boca Raton, Florida) • The Spa At The Atlantic Hotel ( Ft. Lauderdale, Florida) • The Spa at The Tesoro Club (Port St. Lucie, Florida) • The Spa at International Polo Club (Wellington, Florida) • The Spa at Mar-A-Lago Club (Palm Beach, Florida) • The St. Regis Monarch Beach Resort and Spa (Dana Point, California) • Westin Diplomat Country Club & Spa (Hollywood, Florida) • Nemacolin Woodlands Resort & Spa (Farmington, Pennsylvania) Ms. DeOrsey is a highly sought after and respected spa director due to her unusual combination of talents and accomplishments. Behind her elegant and stunning, bright-eyed, personable exterior is a deeply caring, intuitive, versatile and visionary spa leader. She is admired for her commitment to integrating cutting-edge holistic treatments into the spa environment, for always putting the guests first, ensuring exceptional guest experiences and repeat clients along with an unrelenting commitment to profitability. In addition to her hands-on leadership, Ms. DeOrsey has served as consultant to hotel companies. She also served on the Starwood North American Spa Counsel and provided Spa Advisory Task Force efforts for hotel companies. Ms. DeOrsey is a graduate of Central Michigan University and received a Bachelor of Science Degree is Commercial Recreation and Facility Management, and a Minor in Advertisement. She is a 15-year member of ISPA.

Ms. DeOrsey can be contacted at 561-585-8116 or kdeorsey@omphoy.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.