Editorial Board   

Ms. Raleigh

Lori Raleigh

Executive Director, International Society of Hospitality Consultants

Lori E. Raleigh is currently serving as the Executive Director of the International Society of Hospitality Consultants. The International Society of Hospitality Consultants (ISHC) is a professional society with 175 members in 16 countries. Membership is by invitation only and members are all owners, principals, directors and/or officers in their firms and are leaders in the industry in their respective areas of expertise. There currently are over forty areas of expertise represented within ISHC. Ms. Raleigh is co-author and editor of "Hotel Investments:Issues & Perspectives", published by the Educational Institute of the American Hotel & Lodging Association. She is frequently a guest speaker at industry conferences and events and she has written numerous articles on hotel investments, asset management and evaluating brand and franchise affiliation programs. Lori currently serves on the board of directors of the American Hotel & Lodging Association, the New York University Preston Robert Tisch Center for Hospitality, Tourism and Sports Management Advisory Board, Florida Gulf Coast University's Resort & Hospitality Management Advisory Board, the New England Real Estate Journal Advisory Board, Real Estate Forum's Hotel Industry Advisory Board and Hotelexecutive.com's Finance Editorial Advisory Board. She is a member of IREFAC and is also a member and past president of the Hotel Asset Managers Association. Other memberships include the Urban Land Institute and the Association of Hospitality Financial Management Educators. Ms. Raleigh is a graduate of Emmanuel College and has a Master's degree in Business Administration from Boston College. And she is listed among Who's Who in American Colleges & Universities.

Ms. Raleigh can be contacted at 239-436-3915 or lraleighishc@aol.com

Coming up in September 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.