Editorial Board   

Ms. Glover

Leslie Glover

Owner & CEO, Aspen Spa Management

Ms. Leslie Glover is the owner and chief executive officer of Aspen Spa Management, an international spa consulting company specializing in delivering turn key spa solutions for spa developments worldwide. Aspen Spa Management, with over fifty years of international spa experience, is one of the oldest spa consulting companies and is considered the most objective spa consulting company in the world. Created in 1961 by one of the most recognized spa experts, Raoul Andrews-Sudre, Aspen Spa Management has a deep understanding and knowledge of the spa, wellness and hospitality industries. Highly recognized in the spa and hospitality fields, Aspen Spa Management provides international expertise and state-of-the-art services to spas that redefine the standards of the industry. Ms. Glover was raised in Santa Barbara, California and has always been passionate about the spa and wellness industries. She began her professional spa career with Aspen Spa Management as an apprentice to Mr. Andrews-Sudre, learning the fundamental aspects of spa consulting with a focus on the technical side of spa operations. She spent two years working as an international trainer for Aspen Spa Management helping hire and train staff for project openings around the world. She then became involved in the design department where she was able to apply her design skills to assist in conceptualization, menu creation, space planning, architectural and engineering specifications, equipment and product sourcing. Moving into management in 2006, Ms. Glover was promoted to Vice President and in 2007, she became the owner and CEO with Mr. Andrews-Sudre assuming the role of Senior Advisor. Ms. Glover has participated in the creation of many spa projects around the globe; ranging from large destination, resort, hotel, medical and club spas in the Americas, Africa, Asia, Europe and the Middle East. As one of the youngest CEO's in the spa industry, with over twelve years of “hands on” experience, she brings a youthful, dynamic, “think outside of the box” perspective to the industry at large. Ms. Glover is one of the few individuals in the spa industry who has international expertise in all facets of spa development and represents and embodies the image of the spa industry. Because she began her career in the spa industry and did not cross over from the fitness industry, she has an authentic understanding of the international spa and wellness industry. Ms. Glover travels the world frequently and speaks regularly at many of the top level international trade shows and professional spa conferences. She is a frequent contributor to various media outlets and industry publications; writing articles and offering her expertise in the spa and wellness arena. Ms. Glover brings a holistic vision to the spa industry and has the unique ability to balance cultural

Ms. Glover can be contacted at 954-229-8353 or leslie@aspenspamanagement.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.