Editorial Board   Guest Author

Mr. O'Donohoe

David O'Donohoe

Senior Vice President, Global Supplier Sales & Operations, StarCite

With more than 20 years of experience in the Hospitality and Meetings Industry, David O'Donohoe ensures supplier success in StarCite’s meetings marketplace. Mr. O'Donohoe leads the Global Supplier Market business unit and Corporate Sales for the Asia and Pacific Region. He is responsible for the continued growth of a greatly expanded global meetings marketplace that links buyers with more than 60,000 hotel properties and meeting suppliers in every key market around the world. Previously, Mr. O'Donohoe headed up Supplier Sales and Strategic Alliances for StarCite. Prior to StarCite, Mr. O'Donohoe was with the Regus Group as Director of Sales, The Americas, for meeting room and videoconferencing products. During his tenure there, meeting room revenue grew three-fold in North America over a two year period. Before coming to Regus he was Director of Group Sales with Millennium Hotels and Resorts for the North American Global Sales Offices. Mr. O'Donohoe held several sales and marketing positions with Sheraton, Westin and St. Regis brands for Starwood Hotels and Resorts and with Omni Hotels. Mr. O'Donohoe’s areas of expertise include hotel and travel-related business integration, online meetings management tools, and marketing strategies for the supplier marketplace. He has spoken at numerous industry events worldwide including HEDNA, HSMAI and the Global Business Travel Association. In his speaking engagements, he has addressed topics such as how to stand out in a crowded marketplace for group business, the post-recession environment for suppliers and how to compete most effectively, how hoteliers can secure their market share and grow their group bookings, and group lead management solutions for brands and chains Mr. O'Donohoe began his sales career as an Account Executive with Dean Witter Reynolds in New York. He holds a Bachelor of Arts degree in Economics from the University of Maryland, College Park.

Mr. O'Donohoe can be contacted at

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.