Editorial Board   Guest Author

Mr. Hart

Tim Hart

Chief Executive Officer, Knowland

Tim Hart has over 25 years of experience serving the travel and hospitality industry. He began his career at Andersen Consulting in 1984, after receiving his MBA in Finance. In 1988 he joined Joseph McCall and Company, an Atlanta-based technology consulting and development company. In 1992, he became VP of Product Development at Aeronomics Incorporated, a pricing and revenue management solutions provider across various travel segments, including hospitality, airlines, rental cars and cruise lines. Aeronomics later merged with Decision Focus Incorporated to become Talus Solutions, which was later acquired by Manugistics.

In 1999, Mr. Hart co-founded The Rubicon Group, a travel and hospitality data and business intelligence company. He served first as Chief Operating Officer and subsequently as Chief Executive Officer. Rubicon grew from a startup to a preeminent provider of competitive intelligence to the world's largest hospitality and rental car companies. Mr. Hart became a frequent speaker at industry meetings, presenting insights from Rubicon's deep forward-looking demand data. In 2011, Rubicon was acquired by Travelclick, a leading hospitality solutions firm. He served as Executive Vice President of Business Intelligence for Travelclick until 2014, when he became CEO of Knowland.

Under Mr. Hart's leadership, Knowland has transformed from what is commonly referred to in the hospitality industry as a 'readerboard' company to an industry innovator and a leader in market intelligence for hotels, venues, and convention and visitors bureaus. Additionally, Mr. Hart has guided Knowland through numerous acquisitions, and has significantly expanded the company's product offerings by introducing new next-generation analytics-based solutions that help customers find, evaluate, pitch and win the best groups and meetings business.

Mr. Hart lives in Washington, DC with his wife, Laurie. They have four grown children and three grandchildren.


Please visit http://www.knowland.com for more information.

Mr. Hart can be contacted at 202-312-5880 or thart@knowland.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.