Editorial Board   Guest Author

Mr. Foley

Tim Foley

Vice President of Operations, Spire Hospitality

Tim Foley, an industry veteran with more than 32 years of experience, serves as Spire Hospitality Vice President of Operations. Mr. Foley brings a wealth of experience and proven results in Resort Operations, Brand Repositioning, Asset Management and Food & Beverage Operations. Spire Hospitality, based in Chicago, Ill., is a third-party operator of 6,293 room keys and nearly 400,000 square feet of meeting space in hotels including unique independents and across celebrated brands such as Hilton Hotels & Resorts, (IHG) InterContinental Hotels Group and (MAR) Marriott International. Spire Hospitality offers expertise in all facets of hospitality management and is committed to preserving, protecting and enhancing the value of hotel real estate.

Prior to joining Spire, Mr. Foley held the position of Vice President of Asset Management with Tiburon Capital, where he had oversight responsibilities of a number of large destination resorts. In addition to this role, Mr. Foley has held numerous general manager and executive committee positions with Interstate Hotels, Wyndham Hotels, Meristar Hotels and Registry Hotels. These properties represented Independent Brands, Major Brands and Conference Centers.

Mr. Foley attended Illinois State University, where he majored in Sociology and minored in Industrial Psychology.

Spire Hospitality, one of the nation’s leading and most respected hotel management companies, identifies and implements green initiatives across its nearly two-dozen managed properties, aiding in the reduction of the environmental impact of the industry, serving as good stewards for the earth’s resources and the communities where each hotel calls home and forecasting how integrating simple, sustainable practices can positively impact the bottom line.

Please visit http://www.spirehotels.com for more information.

Mr. Foley can be contacted at 847-498-6650 or tfoley@spirehotels.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.