Editorial Board   Guest Author

Mr. Doyle

Michael Doyle

Managing Director and Executive VP, CHMWarnick

Michael Doyle, CHA is a Managing Director and Executive Vice President of CHMWarnick, the leading hotel asset management and owner advisory services firm in the US. Doyle brings more than 30 years' experience in operating, developing and asset managing first-class hotels and resorts, and golf properties. He leads a team of senior asset managers in the oversight of a client portfolio of over 60 hotels, 27,000 guestrooms and $15 billion in client investments. In this capacity, he is responsible for introducing best practices reporting standards, conducting property operational reviews, identifying opportunities to create value through revenue enhancement and cost containment, and fostering positive working relationships with the property management teams to collaboratively work to implement initiatives in support of owner investment goals. Doyle plays an active role in interviewing and approving property executive committee members, and is involved in the ongoing oversight of property operations, including the annual review and approval of operating budgets, market and operating plans and capital expenditure programs. Recognized for his expertise and demonstrated track record in operations, including prior experience as a General Manager at some of the world's finest hotels, Doyle holds a designation as a Certified Hotel Administrator. He has a BS in Hotel Management from Cornell University's School of Hotel Administration. For more information about Doyle and CHMWarnick, follow us on LinkedInatwww.linkedin.com/company/chmwarnick and Twitter @CHMWarnick.

Please visit https://www.CHMWarnick.com for more information.

Mr. Doyle can be contacted at 978-522-7000 or mdoyle@chmwarnick.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.