Editorial Board   Guest Author

Ms. Diggins

Catherine Diggins

General Manager, Hewing Hotel

Catherine Diggins is General Manager for Aparium Hotel Group's Hewing Hotel the Minneapolis hotel set to become the gateway to the North Loop's vibrant culture. An 18-year veteran to the industry with experience in 16 hotel openings and transitions, Ms. Diggins currently oversees the pre-opening period of the hotel, and is poised to manage day-to-day operations upon opening. “With the opportunity to open Hewing Hotel, the prospect of building a pivotal Minneapolis destination for visitors and social anchor for the North Loop neighborhood is invigorating,” says Ms. Diggins. “I am honored to be a part of the team that the Aparium Hotel Group has assembled to foster vibrant and eclectic experiences in the North Loop and beyond.” Ms. Diggins' dynamic and energetic hotel management skillset has fostered a successful hospitality career. Her passion for the industry evolved from a summer job she held in college as the front desk agent at the Westin Beach Resort, Key Largo, to an impressive portfolio of hospitality projects across the country. Spending fourteen years of her career at Hyatt Hotels Corporation, Ms. Diggins developed her expertise as a Front Office Manager with Hyatt Regency Sarasota, Hyatt Regency Tampa, and Park Hyatt Los Angeles. Following these roles, Ms. Diggins held multiple leadership positions in the rooms division as the Assistant Director of Rooms at Grand Hyatt New York, Director of Rooms at Park Hyatt Washington, and Corporate Director of Rooms at Hyatt Hotels and Resorts amongst other positions. Following her time at Hyatt, Catherine transitioned to Marriott as the Resident Manager of JW Marriott Indianapolis from 2014 - 2015, and most recently served as the Director of Operations at the JW Marriott Minneapolis, overseeing the hotel operations during the hotel's opening and beyond.

Please visit http://www.hewinghotel.com for more information.

Ms. Diggins can be contacted at 651-468-0502 or cdiggins@hewinghotel.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.