Editorial Board   Guest Author

Mr. Inman

Gary Inman

Vice President Hospitality, Baskervill

Nationally recognized for his designs that embody innovation and the best of the past, Gary Inman, Allied ASID, has successfully merged his lifelong appreciation of beauty with a deep understanding of architecture and antiquities. As Vice President of Hospitality, Mr. Inman leads the boutique and luxury segments of Baskervill’s growing Hotels + Resorts segment. He is an award-winning designer, author, and professional speaker whose work has been published in Boutique Design, Hotel Design, The Washington Post, Southern Accents, Traditional Homes, Fine Interiors, Home & Design and many others and counts eighteen ASID-IIDA awards to his name. The foundation of his design ethos comes from a dynamic interaction with and understanding of his clients. He adds to this his knowledge of historic design solutions garnered from post-graduate degrees in art history & architectural history, an appreciation of fine craftsmanship and lessons learned over more than two decades of practice. A member of The Society of Architectural Historians, The Hospitality Industry Network, and the American Society of Furniture Design, Mr. Inman is also a former High Point Market Style Spotter, editor of The Art of Fine Living, and serves on the board of Southern Innkeepers, America’s first lodging association. He recently joined the board of the Bienenstock Furniture Library in High Point, North Carolina. He holds a Bachelor of Science in Textile and Interior Design from UNC Greensboro, Masters of Art History from Virginia Commonwealth University, and was a PhD Candidate in Architectural History at the University of Virginia. This fall, Mr. Inman moderates the panel discussion “Achieving the Local and Authentic in a Global Market” panel discussion at High Point Market’s Hospitality at Market.

Please visit http://www.baskervill.com for more information.

Mr. Inman can be contacted at 803-343-1010 or ginman@baskervill.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.