Editorial Board   Guest Author

Mr. Steinberg

Larry Steinberg

Sr. Vice President & Chief Technology Officer, Agilysys

Larry Steinberg holds the position of senior vice president and chief technology officer at Agilysys. Agilysys is a leading technology company that provides point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. Mr. Steinberg is responsible for fostering and developing the company’s enterprise vision as well as leading the enhancement of the company’s in-market products. He was instrumental in envisioning and launching the groundbreaking Agilysys rGuest® product suite, which includes solutions for property management, payment processing, self-service kiosk, analytics, and restaurant reservations and table management. Prior to joining Agilysys, Mr. Steinberg was a development manager for Microsoft, where he focused on automation, interoperability, cross-platform initiatives, and cloud and datacenter management solutions. He joined Microsoft in 2007 as a result of the company’s acquisition of Engyro, where he had served as chief technology officer. Mr. Steinberg was responsible for strategic technology initiatives, product development and solution services delivery. Prior to that, he was a founder and director of Dirigo Inc., an enterprise systems management company that delivered commercial products and services to the management industry. He was also the founder and manager of eSpecto Inc., which specialized in the development of e-business monitoring and management software applications. Mr. Steinberg holds a Bachelor of Science degree from Kent State University. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong, Malaysia and the Philippines.

Please visit http://www.agilysys.com for more information.

Mr. Steinberg can be contacted at 877-369-6208 or larry.steinberg@agilysys.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.