Editorial Board   

Mr. Meek

Frank Meek

International Technical & Training Director, Orkin, LLC

“Knowledge is power when it comes to effective pest management.” An industry veteran, Frank Meek has been with Orkin since 1986. In 2003, he was named among the future leaders of the pest management industry in Pest Control Technology magazine’s “40 Under 40” ranking. Currently, as the International Technical and Training Director, Mr. Meek provides technical support and training in both sales and service to Orkin's international franchises, helping them grow and develop in their specific markets. As a board-certified entomologist, Mr. Meek teaches Integrated Pest Management principles and can explain how to use all available methodologies to prevent pest infestations in various commercial settings. Mr. Meek has experience in all areas of pest control, enabling him to provide a cross-industry overview of the role that pest management can play in improved safety and sanitation. His common-sense approach and extensive experience make him a natural media resource. Among other pest management topics, he is well versed in best pest management practices in hospitality environments. Mr. Meek is a regular speaker at National Pest Management Association (NPMA) and many international, state and regional pest control association meetings, as well as non pest control industry associations such as the American Society for Healthcare Environmental Services (ASHES). He has published many articles for the pest control industry trade magazines, as well as major media outlets such as Wall Street Journal, New York Times, CNN, MSNBC and others. Meek has also represented Orkin on national television with appearances on shows such as the NBC Today Show, CNN and ABC News. Mr. Meek writes a monthly column called “Technicalities” for PMP magazine. In 2005, he co-authored the IPM Recommended Practice book for American Society for Healthcare Environmental Services (ASHES), which has become the standard for providing pest management service to the healthcare industry. In 2010, Mr. Meek authored the chapter on Occasional Invader Pest in the 10th edition of the Mallis Handbook to Pest Control Operations. Previously, Mr. Meek has contributed to HotelExecutive.com on topics ranging from pest management practices for LEED certification to bed bugs and integrating pest management into redesign plans.

Mr. Meek can be contacted at 404-888-2898 or fmeek@rollinscorp.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.